Review by a Co-Founder & CEO
May 29, 2014
Review by a Co-Founder & CEO
Score 10 out of 10
Vetted Review
Verified User
Software Version
Growth Business
Overall Satisfaction with Woopra
Dot & Bo has tested many other analytics packages in the market and I feel that Woopra is the most advanced and flexible advanced analytics platform for our needs. A lot of great features are available for the novice to the most advanced users in our organization. Amazingly knowledgeable support who are responsive to our needs. I would highly recommend Woopra.
Pros
- Flexibility of API
- Ease of setting up customized tracking events for each use case
- Powerful label creator to track customized events
- Real-time view and visualization
- Amazing service
Cons
- More approachable UX for novice
- Better onboarding videos
- Faster response time to customer behavior
- Improved insights to improve our customer experience
Woopra has more flexible ways to visualize the data. Also found Woopra to be more reliable than the other analytic packages that we have used in the past. Quick turnaround when we do see a bug.
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