Overall Satisfaction with WordPress
Not used for business, mainly personal use. Chose for the following reasons: Free/open source, easy to use, and lots of resources for support.
- Extremely flexible; can suit most website needs from blogs to small business.
- Design, content, and functionality separated from each other. This allows for data portability (you can add content regardless of the design you are using, modify the design without changing your content, and add new features without affecting the other areas).
- Countless themes to choose from/ability to create from scratch.
- Still responsible for securing the site.
- Does not come with a built-in drag and drop website builder.
- Some basic knowledge of HTML and CSS is not required but makes things a lot easier; users without it may have a longer learning curve.
- It's hard to judge the ROI as I use this mainly for personal use, but it has helped me build a fully functional website with ease.
Free/open source: It is free as an in freedom and you can use it for any purpose. No one can suspend your website due to censorship or terms of service violation. You also have the freedom to customize WordPress to your needs without any restriction.