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Stay Away From WordStream
July 20, 2018

Stay Away From WordStream

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with WordStream

WordStream was a tool I decided to use to help us with our adwords efficiencies.
  • Helps ad negative keywords
  • Rep is friendly
  • Platform easy to navigate
  • Customer service is awful.
  • Support email is non-responsive.
  • Sales technique to lower price is lock you in to a contract that's impossible to cancel , but they don't mention that when you cancel.
  • Increased conversion cost
It is a good tool to use for a short term. Kept telling me to let data collect but not much was changing. Rep was friendly. Sales and support were the worst people to deal with.