Item: Workday Human Capital Management
Rating: 9
Author: Verified User

Overall Satisfaction with Workday Human Capital Management

Use Cases and Deployment Scope

My organization implements Workday HCM for clients, ranging from mid-size to large enterprises (as Workday defined as "LDP" and "LE", respectively). It is almost always used across the client's entire organization. As an HCM platform, it is cloud based so there is no infrastructure required on the client side, and is widely considered user-friendly and intuitive. My main role is to design and build integrations for Workday to integrate with legacy systems that clients currently use or need to replace. In that aspect, Workday is fairly rigid in the sense that a lot of the integrations are pre-packaged for vendors. There are additional tools that allow more customization but Workday tries to focus on templates to accelerate implementation times.

Pros and Cons

Pros

User-friendly, intuitive user interface - Most in the industry would agree it is one of the best user interfaces for HCM platforms.
Integration Cloud - Pre-packaged, template-based, integrations are very efficient to implement with certain vendors, compared to traditional customized integrations that are built over and over for the same vendor.
Integration Studio - A custom eclipsed-based tool that allows drag-and-drop components to build custom solutions for certain systems. Flexible, adaptable, and scalable.

Cons

Platform Modules - Still a work in progress in areas outside of HCM. For example, the financial module was being pushed by Workday recently but not all modules are available compared to traditional platforms such as PeopleSoft.
Integration Cloud - There is still much to be desired on the templates. Not all vendors have specific templates and there are some bugs associated with certain templates.
Integration Studio - The tool is very time consuming and has a steep learning curve. It's not necessarily a Workday's problem as the tool has to compromise between simplicity to use and flexibility/adaptability.

Likelihood to Recommend

Any customer that wants to focus on its people and have a cloud-based platform that can pretty much manage anything HR related should consider Workday, as long as it's a mid-sized company because it can be cost-prohibitive for smaller companies. Companies that cannot adapt to changes should think twice before implementing Workday as well because it is really a different concept than what traditional HR people are used to.

Workday HCM Feature Ratings

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Modules Used