Item: Workday Human Capital Management
Rating: 10
Author: Verified User

Overall Satisfaction with Workday Human Capital Management

Use Cases and Deployment Scope

Workday is used across our organization. Employees use it for "self-service" such as entering their hours works, requesting vacation days, making benefit elections and viewing paystubs. Managers use it to view their teams, approve compensation and job changes, and hire and terminate employees. Human Resources uses it as our system of record for all employee data- personal information, job information, location, compensation, benefits. And we use it to run reports based on all of that data.

Pros and Cons

Pros

Reporting- this is a huge aspect for me. I can customize reports and create my own "calculated fields" to quickly pull out any information from the system that I need. The reports can then be automated to run on a set schedule so they are there waiting for you when you need them.
User friendly interface- our employees are using this system on a daily basis so it is important for it to be user friendly. I think Workday does a good job making their setup very intuitive and easy to use
Community- Workday has a "community" website where other users post questions and answers. I have found it to be very helpful to get feedback from the Workday experts and other users.

Cons

This is very specific, but I wish there was a way to search by a field and see which reports are using that field. For example, if I want to see how many direct reports each of our managers have. I know I have a field called "Number of Direct Reports" but I can't remember which reports I have used that field in, so I end up having to create a brand new report.
I do wish some of the larger reports would run faster. I sometimes end up having to come back later to get the results.
The formatting of email notifications could be better. They come in plain text emails which are hard to read.

Alternatives Considered

We previously had an old version of PeopleSoft which was very hard to use. It was only used by HR, with no employee or manager access. Reporting was based on tables and queries and it was not intuitive. This is a huge improvement.

Likelihood to Recommend

I always recommend Workday to others, mainly because the reporting makes my life so much easier. I think any large company with a significant amount of HR data to track would benefit from Workday. The implementation process is a significant time commitment so it may not be worth it for smaller companies who have other ways of tracking information.

Workday HCM Feature Ratings

Comments

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