Workday HCM Reviews

360 Ratings
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Score 8.2 out of 100

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Reviews (1-25 of 82)

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April 14, 2021
John Grenz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Flexibility in building Business Processes.
  • Highly configurable.
  • Always on and available anywhere from cloud.
  • More easy, it is almost too good at what it does, that it is sometimes cumbersome to do actions.
  • Less downtime, already great, but would be nice to have zero downtime.
  • Better implementation of client's brainstorm ideas into the product releases.
Read John Grenz's full review
April 13, 2021
Carl Pieri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It's really easy to see my pay and how much I have been paid over time and where the different parts of my paycheck are going in regards to taxes, social security, 401k, etc.
  • Easy to give feedback to colleagues within the platform.
  • The search functionality is pretty bad. I'd love to be able to search for specific documents and have the search functionality bring them up (W2, April 2020 payslips). But it doesn't currently seem to recognize almost any search query
  • Its really hard to tell how the categories were created. For example if I want to find my W2 why is it hidden under Pay -> Tax documents but its not hidden under personal information -> worker documents. If your search functionality worked this would be less annoying.
  • The way you choose to collapse certain items is odd. Like in "personal information" there are 5 items shown up front and then it says "More (2)." The items are small, there is no reason to cut them off after only 5.
Read Carl Pieri's full review
April 14, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Human Resource Management
  • Reporting and Analytics
  • Benefits Administration
  • Workforce/Labor Management
  • Talent Optimization
  • Compliance Monitoring
  • Employee Interface
  • Time and Attendance
Read this authenticated review
April 14, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Comprehensive one stop shop for all information related with human capital or employees
  • easy to update information that can have effect on one's pay, performance etc.
  • Customizable modules that can be directed to be crafted to meet our needs
  • I think it is susceptible to crashes and that can slow you down
  • It is sometimes difficult or non-intuitive to find information and the search function doesn't work too well.
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April 14, 2021
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Organize People Data
  • Scale with the company
  • Grow internationally
  • Customization
  • Expansive use cases
  • It's complex to build, which can lead to downstream complications as you continue to build.
  • The performance module was not customizable in a way to perfectly fit our needs.
  • Various integrations add increased complexity.
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November 15, 2019
Bryan Parry | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • PTO requests and viewing is very quick and easy.
  • Useful to see where people sit in our organization and to find someone's manager if necessary,
  • Workday also contains useful contact info like cell phone if you need that in an emergency.
  • We use separate systems for pay stubs / benefit allocation as well as managing HR plans. Would be great if Workday could handle all of these things well.
  • This may be our setup, but I am unable to pull useful reports which I want to use to analyze headcount & capacity. This may be just how we set up access.
Read Bryan Parry's full review
November 05, 2019
Rachel Friedlander-Holm | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Massive scale. Uber is huge and being able to access Uber employee information across teams and regions is super helpful.
  • Easy-to-use interface. I really like the ability to easily pull user information needed to provide insight into my programming.
  • Trusted source. I've never been let down by the partnership and consistency across the board!
  • Access to all user information. Sometimes I've found some inconsistencies in reports I've pulled through Workday. This could be bad data or the system, unsure of the origin.
Read Rachel Friedlander-Holm's full review
February 05, 2020
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • The UI is clean and easy to navigate.
  • It has neat integration features to support L&D and compliance tasks.
  • Workday HCM has come a LONG WAY, it used to be terrible!
  • There are times when it's not obvious how to perform a task, or to accidentally do the wrong thing (aka, not as intuitive as it could be).
Read this authenticated review
October 30, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Onboarding.
  • Promotions and increases.
  • Tracking of the employee life cycle.
  • Tax forms - want to be able to house state tax forms for employees to fill out at the same time as FWT - W4, without having to purchase the payroll module.
  • PTO - ability to grant time over 10 months and prorate time-based on hire date.
  • Be more user-friendly. Example direct deposit set up is extremely burdensome. The system is not intuitive.
  • PTO - be able to see your entire direct reports and their reports time for the year at a glance!
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November 05, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Ease of use
  • Cool user interface
  • Customization based on your requirements
  • Accessibility from all kinds/types of devices
  • Could have more graphical interface in the UI
  • Advanced options are hard to navigate
  • Could have a tutorial on how to use
Read this authenticated review
October 02, 2019
Roy Zumbado Cognuchz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Candidate selection funnel management and documentation
  • Performance reviews made easy and simple
  • Reports to find the right talent in the database
  • I think over the years they've improved the areas I thought needed to be improved which shows they listen to feedback and the tool evolves.
  • R&D in how to extract all data from resumes and avoid having to enter so much manual data in applications, though sync with Linkedin is cool
Read Roy Zumbado Cognuchz's full review
September 26, 2019
Michael Tantouri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Objective and goal setting
  • Use of emergency contacts
  • Registration of Work tie company and period of employment
  • The main user interface can feel a little clunky.
  • The way you choose options from the drop-down boxes is a little confusing
Read Michael Tantouri's full review
October 17, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • The homepage is very welcoming, clean, and is easy to customize based on the needs of the business. You have the ability to put custom announcements like company content that will make the portal seem warmer and user-friendly.
  • The processes like updating your employee record or selecting benefits are placed in a wizard-like workbook that is easy to use and intuitive.
  • This may be a company setting that I am not aware of, but the interface doesn't have contrasting colors so sometimes the lines are hard to separate. The primary colors are white/gray and sometimes it can be difficult to figure out where you need to go next. Imagine knowing there is a text area, but not being able to quite figure out where the box is. Eventually, you can get used to it, but it is a bit off-putting initially.
  • There is a notification/alert window and you have to individually check each bubble to make the notification go away. If you have 1 alert then this works, but there are times when you can have 25 alerts and there is no way to make these alert notifications go away in mass.
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October 04, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Provides online documentation for users: Users can navigate for themselves without contacting the HR Department.
  • It allows users to produce PDF output for their pay advice and other reports/forms. This allows the users to save the output in a secure location.
  • Single portal for pay, performance, reports, personal information, and training.
  • Primitive graphics that look kind of childish.
  • Would like to see a workflow type interface.
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October 04, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Recruiter module works very well for posting jobs and designated job sites and then tracking potential candidates through the interviewing process, hiring, and onboarding.
  • Performance module helps with tracking everything from goal setting, feedback, and performance one on one reviews.
  • Daily pay and hour tracking to include vacation and holidays works very well and is easily accessible and seen by all employees.
  • I would like to be able to see information on employees even when they have been terminated. Sometimes I need information but can't see it because an employee has been terminated in the system.
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August 26, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Employee review formats and criteria are customisable and easy to understand
  • Repository for policy and frameworks
  • Seamless communication between HR and all employees for various announcements
  • The updates to certain tabs for example compensation, did not automatically send a real time notification to employees. This makes crucial times such as annual appraisal announcements a bit of let down with employees constantly refreshing the portal as opposed to relying on an email notification.
  • Although I'm not sure this was specific to my organisation but the rating scales were a bit too detailed and often had to make you fill things up over and over again.
  • It largely depends on which modules your organisation chooses to integrate with the firm. In my organisation a lot of modules with regard to leave, recruitment etc., were not activated leading to a slightly incomplete integration.
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July 20, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Instant access to information, such as PTO, performance, role, etc.
  • Can access reports filtered for specific data points or fields.
  • Easy to use.
  • One central database location for all personnel information.
  • Secure and limited access is given on a need to know basis.
  • Certain information can not be accessed and/or updated by the own individual. For example, for a name change, an individual would need to contact HR directly for updates or changes to information.
  • Lack of notification emails when updates are done or if pending items are awaiting responses. The employee needs to log in to find out if anything is pending or not. It would ideal if automatic email notifications go out if anything is still pending updates or changes have been made.
  • Effective dating not available for all changes in generates reports. For example, if a change was made to a certain field, the report generated does not display the effective date of the change.
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October 02, 2019
Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It easily displays a consolidated head count report.
  • It eliminates a lot of the manual processes we were doing for new hire setup.
  • Some of the business processes are not functionally set up correctly to work for our needs.
  • The self-service features do not seem to be working appropriately as expected.
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September 26, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Alignment amongst the business.
  • Source of Truth.
  • Organization.
  • It needs to integrate with other systems.
  • It's not the easiest to use.
  • It's not the most intuitive.
Read this authenticated review
December 10, 2018
Monika Ganeva | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
  • Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
  • Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
  • Language translations of custom data fields and business processes across different modules are not available and each client has to maintain these on their own. This can significantly challenge system adoption and utilization, in countries where English is a second language.
  • Limited ability to customize system generated error messages (often heavy of technical jargon) leads to inability for the end user to self-service in resolving simple transactional issues and causes a high volume of escalations to the system support team.
  • Inability for the system to handle multiple transactions with the same effective date and determine what would be the most up to date information based on the timestamp of each transaction. This creates a constant need for data corrections, cancellations or rescinding of transactions to accommodate entry of additional information effective dated on the same day or users have to future date transactions to avoid conflict.
Read Monika Ganeva's full review
December 20, 2018
Mark McConnell, APTD | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Robust reporting is a key feature of Workday which we leverage in a wide variety of ways to inform HR strategy
  • As easy to use UX that provides for mobile device access is an attractive feature that has aided in end user adoption
  • Workflow management is important as we build out various HR processes for our employee audience (i.e. benefits selection, performance reviews, etc.)
  • While the reporting facility is robust, the look and feel of exported reports could use some work to make them more visually appealing
  • The ability to leverage QR codes to directly access a process or task using a smartphone would be a nice addition
  • The learning management features are not yet extensive enough for adoption by organizations who deploy learning in an extended enterprise
Read Mark McConnell, APTD's full review
September 11, 2018
Nathan Kung | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Its does a very good job of managing paid time off requests and paid time off calendars. The submission and approval process is very streamlined and understandable.
  • The payroll system seems very adequate as well. I only see it from the perspective of getting my paystub, But it is easy to read
  • Seems like it has a plethora of functionality that we haven't even started to utilize yet.
  • As an end user that really only uses what functionaility is delivered, it is hard for me to comment on the cons of this software. It is possible that it does not have cons, but it is far more likely that they simply have not deployed the software for areas that it is less capable at handling.
Read Nathan Kung's full review

Feature Scorecard Summary

Employee demographic data (59)
9.0
Employment history (65)
8.8
Job profiles and administration (67)
9.0
Workflow for transfers, promotions, pay raises, etc. (65)
9.1
Organizational charting (63)
8.9
Organization and location management (63)
8.8
Compliance data (COBRA, OSHA, etc.) (42)
7.4
Pay calculation (48)
8.6
Support for external payroll vendors (38)
7.9
Off-cycle/On-Demand payment (3)
8.3
Benefit plan administration (45)
8.9
Direct deposit files (49)
8.9
Salary revision and increment management (48)
8.3
Reimbursement management (27)
8.3
Approval workflow (52)
9.1
Balance details (52)
8.3
Annual carry-forward and encashment (42)
8.7
View and generate pay and benefit information (60)
9.3
Update personal information (67)
9.0
View company policy documentation (53)
8.8
Employee recognition (39)
8.1
View job history (58)
8.8
Tracking of all physical assets (16)
8.2
Report builder (54)
8.3
Pre-built reports (55)
8.3
Ability to combine HR data with external data (47)
7.9
New hire portal (39)
9.0
Manager tracking tools (38)
8.9
Corporate goal setting (34)
8.8
Individual goal setting (40)
8.4
Line-of sight-visibility (34)
7.9
Performance tracking (39)
8.3
Performance plans (41)
8.3
Performance improvement plans (35)
8.4
Review status tracking (38)
8.6
Review reminders (39)
8.4
Multiple review frequency (34)
8.8
Create succession plans/pools (24)
9.3
Candidate ranking (23)
8.6
Candidate search (24)
8.9
Candidate development (23)
9.2
Job Requisition Management (29)
9.1
Company Website Posting (23)
8.6
Publish to Social Media (22)
8.6
Job Search Site Posting (24)
8.0
Duplicate Candidate Prevention (25)
8.1
Applicant Tracking (25)
8.5
Notifications and Alerts (28)
8.5

What is Workday HCM?

Workday Human Capital Management is built as a single system with a single source of data, single security model, and single user experience. Workday offers organizations a cloud-based system that evolves to meet changing business needs today and into the future. The user-friendly, global system also ensures that customers are always on the latest version with up-to-date capabilities, whether they’re using Workday on a browser or mobile device. Workday HCM is part of a single system with other Workday products including Workday Financial Management, Workday Payroll (for the U.S., Canada, France, and the UK), Workday Recruiting, Workday Learning, Workday Planning, and more.

Key product areas:
  • Human Resource Management
  • Organization Management
  • Business Process Management
  • Reporting and Analytics
  • Employee and Manager Self-Service
  • Absence Management
  • Benefits Administration
  • ACA Management
  • Compensation Management
  • Performance and Goal Management
  • Talent Management
  • Survey Framework
  • Contingent Labor Management

Workday HCM Features

Human Resource Management Features

Has featureEmployee demographic data
Has featureEmployment history
Has featureJob profiles and administration
Has featureWorkflow for transfers, promotions, pay raises, etc.
Has featureBenefits information
Has featureOrganizational charting
Has featureOrganization and location management
Has featureCompliance data (COBRA, OSHA, etc.)

Payroll Management Features

Has featurePay calculation
Has featureSupport for external payroll vendors
Has featureOff-cycle/On-Demand payment
Has featurePayroll history for each employee
Has featureBenefit plan administration
Has featureDirect deposit files
Has featurePayroll tracking and auditing
Has featureSalary revision and increment management
Has featureReimbursement management
Has featureStatutory form management

Leave and Attendance Management Features

Has featureApproval workflow
Has featureEmail notifications
Has featureBalance details
Has featureTravel absence management
Has featureAnnual carry-forward and encashment

Employee Self Service Features

Has featureEmployee login
Has featureView and generate pay and benefit information
Has featureUpdate personal information
Has featureRequest time off
Has featureView job history
Has featureView company policy documentation
Has featureView company news and information
Has featureEmployee recognition

Asset Management Features

Has featureTracking of all physical assets

HR Reporting Features

Has featureReport builder
Has featurePre-built reports
Has featureAbility to combine HR data with external data

Integration with other HR capabilities Features

Has featureAdditional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Has featureAdditional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

Has featurePerformance plans
Has featurePerformance improvement plans
Has featureReview status tracking
Has featureReview reminders
Has featureMultiple review frequency

Succession Planning Features

Has featureCreate succession plans/pools
Has featureCandidate ranking
Has featureCandidate search
Has featureCandidate development

Onboarding Features

Has featureNew hire portal
Has featureManager tracking tools

Performance and Goals Features

Has featureCorporate goal setting
Has featureIndividual goal setting
Has featureLine-of sight-visibility
Has featurePerformance tracking

Recruiting / ATS Features

Has featureJob Requisition Management
Has featureCompany Website Posting
Has featurePublish to Social Media
Has featureJob Search Site Posting
Has featureDuplicate Candidate Prevention
Has featureApplicant Tracking
Has featureNotifications and Alerts
Additional Features
Has featureReorganization Management
Has featureWorkforce Planning

Workday HCM Competitors

Workday HCM Support Options

 Free VersionPaid Version
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone
Live Chat
Email
Forum/Community

Workday HCM Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android

Frequently Asked Questions

What is Workday HCM?

Workday Human Capital Management is built as a cloud-based system with global consistency in user experience. Workday HCM is part of a broader system with other Workday products.

What is Workday HCM's best feature?

Reviewers rate View and generate pay and benefit information and Create succession plans/pools highest, with a score of 9.3.

Who uses Workday HCM?

The most common users of Workday HCM are Enterprises from the Computer Software industry.