Brightmine Review
November 17, 2023

Brightmine Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightmine

Primarily used for policy templates, especially for new policies to be created and occasional letter templates and training documents for managers. We very occasionally use the legal advice helpline, but this is only for unusual cases as we have a team of knowledgeable HR advisers.

Pros

  • Policy templates
  • Training presentations
  • Letter templates

Cons

  • Downloadable documents rather than text to be copied from a webpage
  • More templates for unusual situations
  • Saved time on policy writing
  • Letter templates used as a starter document
Occasional use of policy templates, however, we get our HR legal advice from our internal HR professional knowledge and from other employment law advisers who offer indemnification.
Newsletter updates provide helpful information to ensure we stay current, and saves time on research on new legislation.
None looked at recently.

Do you think Brightmine delivers good value for the price?

Not sure

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

Yes

Did implementation of Brightmine go as expected?

I wasn't involved with the implementation phase

Would you buy Brightmine again?

Yes

CIPHR, Citation Health, Safety, HR & Employment Law Consulting
Good for policy templates and letters for standard situations where a HR professional is not available. Some additional templates for more unusual situations to support HR professionals would be useful.

Using Brightmine

4 - Human Resources
4 - Human Resources
  • Training for managers
Cost may be a factor in the future as we are a charity

Evaluating Brightmine and Competitors

Comments

  • Suellen Wang | TrustRadius Reviewer
    Thank you for your valuable feedback! I will pass along your feedback to the relevant team to ensure we keep improving our product(s) and services to bring you a better user experience in the future. In the meantime, please feel free to contact us at helpdesk@xperthr.co.uk should you need any other support and assistance.

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