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Zenefits - User-friendly Platform
November 09, 2018

Zenefits - User-friendly Platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zenefits

We use Zenefits as our HRIS as well as for the timekeeping, time off, and benefits apps. Our employees use it across the organization, and we are currently transitioning to using its Documents section as our main place for employee files.
  • It is very user-friendly so employees can easily use it, even when not very computer savvy.
  • It has a very wide range of applications so you can get a lot done in one place.
  • There are good reporting tools.
  • The help desk could use improvement. I am sometimes on hold for a very long time.
  • The chat function could also use improvement. I am not confident that the answers I'm getting here are always accurate.
  • Positive impact - we are able to accomplish many HR functions at a reasonable price and with less time
I really liked Gusto, and they offer most of the same features. I actually preferred Gusto because their HelpDesk seemed to be better. However, my current company already had Zenefits. It has worked well for us so far.
It is well suited for a relatively small business that still wants some structure and an online platform to get HR tasks done. It might be less appropriate for a large company.

TriNet HR Platform Feature Ratings

8.5
Employee demographic data
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
10
9.0
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
10
Reimbursement management
10
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
8.8
View and generate pay and benefit information
10
Update personal information
10
View job history
8
View company policy documentation
7
Asset Management ()
Not Rated
7.5
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
9.0
Publish to Social Media
Not Rated
Duplicate Candidate Prevention
9
Notifications and Alerts
9