Item: TriNet HR Platform
Rating: 8
Author: Erika Louie

Use Cases and Deployment Scope

We are currently using Zenefits for our employees across 5 locations for both payroll and benefits integration with Sequoia. It's definitely a great technology platform for employees to make changes to their personal information and easy for me to access their information. I have enjoyed using their payroll platform, including reporting!

Pros and Cons

Payroll reports - Comprehensive reporting and easy to download formats.
Benefits administration - Clear for all employees (and prospective employees) to view and manage their benefits.
Simple to use for all users.

Full integration with 401k.
More accounting features.
More customized access levels.

Return on Investment

Time for processing decreased.
Ability to share reporting has increased.
Communication to onboard new employees has been more efficient.

Alternatives Considered

Gusto and ADP Workforce Now

Overall, we picked Zenefits since they still fit our small business needs but have the capability and technology to seamlessly hire and retain talent. I love the fact that Zenefits is easy for administrators and users to use. Compared to Gusto, their reporting and compliance are top notch and I am happy we made the switch.

Other Software Used

Greenhouse

Likelihood to Recommend

Easy for small businesses to get up and running, easy to train people on, nice look a feel and allows us to automate time off, payroll, and benefit capabilities.

I wish their customer service was a bit more speedy (I've waited on the phone upwards of 30+ minutes without a callback feature). It'd also be nice if their reports were more customizable.

Great technology platform for growing businesses!

Overall Satisfaction with Zenefits