Zenefits is quite zeneficial for our employees
Updated September 10, 2021

Zenefits is quite zeneficial for our employees

Chris D. Landry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zenefits

Zenefits is used throughout the whole organization since we're a small company. It allows employees to communicate their time ins and outs, request PTOs, and keeps track of their timesheets, and any office updates like employee handbooks.

Pros

  • Process our Quarterly Taxes.
  • Process our unemployment rates.
  • Sends reminders and inform employees of any time changes in payroll.

Cons

  • Limit one office device solely used for clocking in and out.
  • Or for employees' personal device to be tracked upon Wi-Fi connection as a clock in/out.
  • For the system to automatically let the team know someone's PTO has been approved, so that our Part-Time employee can take their spot.
  • Payroll
  • Health Benefits
  • Quarterly Taxes
  • PTO
  • Saves the headache on all taxes.
  • Reminder on Payroll dues.
  • Zenefits has a lot to offer -but it appears cluttered and gets some getting used to.
  • Good price for small companies.
  • Xero and ADP Resource (Discontinued)
Zenefits is just hip and modern compared to any other softwares I've used. It's very up-to-date, and constantly making HR experience very easy to follow. It's also constantly sending reminders and recommendations, especially with tools we may not be currently using at the moment. Since we aren't a very large company, we're not there yet, but I imagine once I hire a HR manager, this could become very beneficial for me to keep track of.

Do you think TriNet HR Platform delivers good value for the price?

Yes

Are you happy with TriNet HR Platform's feature set?

Yes

Did TriNet HR Platform live up to sales and marketing promises?

Yes

Did implementation of TriNet HR Platform go as expected?

Yes

Would you buy TriNet HR Platform again?

Yes

Zenefits is definitely well-suited for small companies, probably because smaller companies are easier to manage. I've read that there are some complications if doing multiple locations under one company but I'm not there yet. We plan to set up another location, hopefully in the year 2021, and we'll continue with Zenefits anyway due to its ease of use.

TriNet HR Platform Feature Ratings

9.4
Employee demographic data
9
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
8.7
Pay calculation
8
Support for external payroll vendors
9
Off-cycle/On-Demand payment
10
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
7
9.3
Approval workflow
8
Balance details
10
Annual carry-forward and encashment
10
9.8
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
9
Employee recognition
10
9.0
Tracking of all physical assets
9
8.0
Report builder
8
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
10
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
9.5
New hire portal
10
Manager tracking tools
9
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
10.0
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
10

Using Zenefits

6 - We're a very small company and its user-intuitive. Their business function seems to cover all areas and aspects that every business need. Theyve got great customer support oto.
self-taught
  • payroll
  • Taxes
  • PTO
  • onboarding
  • reward systems
  • community support
  • n/a
I like conssitency and Zenefits have not failed us.

Evaluating Zenefits and Competitors

  • Product Features
it's important that the product provides everything we need to run our business smoothly and that it's easy for employees to use.
n/a

Zenefits Implementation

Zenefits Training

  • no training
yes the product was easy to learn without training and i recommend anyone this software.

Configuring Zenefits

its always awkward getting started with a new software that we're unfamiliar with. However, this one was easy to pick up on.
No - we have not done any customization to the interface
No - we have not done any custom code
n/a

Zenefits Support

I've sent several questions to the Zenefits support team and they were responsive. [They were] fast, but if not, I usually got a reply within 24 hours. It would've been nice if they had the chat feature available 24/7 for any quick questions.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No, its pretty easy to use.
They give rewards! And we won several awards with them.

Using Zenefits

It's quite user-friendly as it doesn't take someone savvy to know how to use this software. It's mobility allows all users to check in anytime from anywhere. It also reduces the employees questioning on their documents or how to use.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • processing payroll
  • they take care of the quarterly taxes
  • PTO management
  • n/a
Yes - my team uses it all the time to provide their hours worked and PTO

Zenefits Reliability

why not?
They usually communicate ahead of time in light of any technical issues - such as a delayed payroll.
sometimes i have challenges and have to wait for a reply - which i usually receive within 24 hours.

Integrating Zenefits

Relationship with Zenefits

Upgrading Zenefits

Comments

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