Giving credit where credit is due! Love Zenefits!
November 19, 2020

Giving credit where credit is due! Love Zenefits!

BARBARA MCGEE | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zenefits

I love to give credit where credit is due. I have suggested to my HR peers the ease of using Zenefits several times. Our company chose Zenefits to be the HR/Payroll/Benefits management system for our fast growing company because we needed to automate and help employees self administer routine HR related tasks and help us manage this without having to add new FTEs to our HR dept functions. Our CEO did an analytical review of several vendors and Zenefits was by far the most comprehensive at the right price point that met all of our criteria. Going with Zenefits met our objectives and has allowed us to grow rapidly without consuming the company with manual HR/Payroll/Benefits administration. As with ANY HR platform, there are always items you would like to improve or change and Zenefits is always doing that and looking for feedback.

Pros

  • Onboarding new hires/terminations is simplistic and fast.
  • Documents are easy to find.
  • Time entry/time card approvals is a breeze.
  • Payroll is made easy.

Cons

  • I would like for you to be able to add more than one manager.
  • I would like to see a disciplinary app added instead of having to "manipulate" the performance mgmt app to our needs.
  • Faster response time on issues submitted to the help desk.
  • Our return on investment in terms of time saved is top notch.
This is one of the most user friendly programs and self explanatory programs I have used. You do not have to click around to several workspaces to find the information you need.
I love the customer service at Zenefits. My only complaint is that sometimes I submit emails asking why this or that happened and they can't give me a direct answer other than their engineers are looking into it and that will be the last I hear of it. Sometimes, I don't get answers back for several weeks.

Do you think TriNet HR Platform delivers good value for the price?

Yes

Are you happy with TriNet HR Platform's feature set?

Yes

Did TriNet HR Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TriNet HR Platform go as expected?

I wasn't involved with the implementation phase

Would you buy TriNet HR Platform again?

Yes

If you are looking for an easy, all encompassing HR system to handle your payroll, time entry, benefits and onboarding needs, this is the program for you.

TriNet HR Platform Feature Ratings

9.5
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
7
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
8.0
View and generate pay and benefit information
10
Update personal information
7
View company policy documentation
10
Employee recognition
5
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Job Requisition Management
10

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