Great Software/Okay Support
November 19, 2020

Great Software/Okay Support

Tim Ryan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zenefits

As an organization, we’ve been using Zenefits as our HRIS for over a year. It has been very helpful in streamlining our onboarding process for new hires, headcount & org chart reporting.

Pros

  • Onboarding.
  • Org chart reporting.
  • Benefits admin.

Cons

  • Payroll.
  • Partner integrations.
  • Huge ROI for employee onboarding.
  • Headcount/department reporting.
Zenefits felt like a better fit than Rippling because the IT procurement process felt designed for a smaller organization for us.
Otherwise, the tools felt comparable & could deliver on their promises.
As an organization, we’ve been using Zenefits as our HRIS for over a year. It has been very helpful in streamlining our onboarding process for new hires, headcount & org chart reporting.
Overall, we’ve been pleased with the software solution & the support we've received is hit or miss depending on the representative assigned to the issue.
We’ve been pleased with the software solution & the support we've received is hit or miss depending on the representative assigned to the issue.
It's very dependant on who you get assigned to your ticket.

Do you think TriNet HR Plus delivers good value for the price?

Yes

Are you happy with TriNet HR Plus's feature set?

Yes

Did TriNet HR Plus live up to sales and marketing promises?

Yes

Did implementation of TriNet HR Plus go as expected?

Yes

Would you buy TriNet HR Plus again?

Yes

Overall, we’ve been pleased with the software solution & the support we've received is hit or miss depending on the representative assigned to the issue. Recently, we started utilizing the platform’s payroll feature. Payroll is satisfactory, but missing a few features that would greatly assist in our monthly operations.

TriNet HR Plus Feature Ratings

8.6
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
9
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
9
7.8
Pay calculation
8
Support for external payroll vendors
6
Off-cycle/On-Demand payment
7
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
8
Reimbursement management
Not Rated
8.0
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
8
7.8
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
8
Employee recognition
7
Not Rated
Tracking of all physical assets
Not Rated
7.3
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
9.0
New hire portal
9
Manager tracking tools
9
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

More Reviews of TriNet HR Plus

  1. Home
  2. HR Management Software
  3. TriNet HR Plus Reviews
  4. User Review of TriNet HR Plus