Item: TriNet HR Platform
Rating: 10
Author: Tim Ryan

Use Cases and Deployment Scope

As an organization, we’ve been using Zenefits as our HRIS for over a year. It has been very helpful in streamlining our onboarding process for new hires, headcount & org chart reporting.

Pros and Cons

Onboarding.
Org chart reporting.
Benefits admin.

Payroll.
Partner integrations.

Return on Investment

Huge ROI for employee onboarding.
Headcount/department reporting.

Zenefits felt like a better fit than Rippling because the IT procurement process felt designed for a smaller organization for us.
Otherwise, the tools felt comparable & could deliver on their promises.

Usability

As an organization, we’ve been using Zenefits as our HRIS for over a year. It has been very helpful in streamlining our onboarding process for new hires, headcount & org chart reporting.
Overall, we’ve been pleased with the software solution & the support we've received is hit or miss depending on the representative assigned to the issue.

Support Rating

We’ve been pleased with the software solution & the support we've received is hit or miss depending on the representative assigned to the issue.
It's very dependant on who you get assigned to your ticket.

Key Insights

Do you think TriNet HR Platform delivers good value for the price?

Yes

Are you happy with TriNet HR Platform's feature set?

Yes

Did TriNet HR Platform live up to sales and marketing promises?

Yes

Did implementation of TriNet HR Platform go as expected?

Yes

Would you buy TriNet HR Platform again?

Yes

Likelihood to Recommend

Overall, we’ve been pleased with the software solution & the support we've received is hit or miss depending on the representative assigned to the issue. Recently, we started utilizing the platform’s payroll feature. Payroll is satisfactory, but missing a few features that would greatly assist in our monthly operations.

Great Software/Okay Support

Overall Satisfaction with Zenefits