Long time customer of Zenefits
Overall Satisfaction with Zenefits
We use Zenefits for a variety of HR functions. The first time we used Zenefits it was to onboard people and keep track of their records and have an integrated Benefits experience. We continue to use Zenefits for record keeping, PTO, Benefit administration and most importantly Payroll. Our company spans several states so having an online resource like Zenefits is invaluable.
Pros
- Intuitive reporting.
- Ease of use for employees.
- Listening to customers asking for enhancements.
- PTO calendars.
Cons
- Help desk for payroll issues (especially tax related ones) takes forever. A phone conversation would be much preferred.
- We had a hard time splitting our labor force into different fields to easily integrate into our GL.
- GL and QBO integration too complicated.
- Payroll tax does not extend down to county level for the states that require this.
- Enhanced our onboarding and employee management.
- Integration of benefit admin and HR functions invaluable.
- PTO calendar all can see is great.
Do you think TriNet HR Plus delivers good value for the price?
Yes
Are you happy with TriNet HR Plus's feature set?
Yes
Did TriNet HR Plus live up to sales and marketing promises?
Yes
Did implementation of TriNet HR Plus go as expected?
Yes
Would you buy TriNet HR Plus again?
Yes
Comments
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