Save time & money - Streamline your HR!
November 19, 2020

Save time & money - Streamline your HR!

Joy Wilson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zenefits

Zenefits streamlined and Simplified our HR! As the only HR person, Zenefits allows me to support all of our employees as if they had an entire HR department at their disposal. The online portal streamlines my HR management and provides the employees with 24 hour access to HR info.
  • Zenefits provides EVERYTHING we need in one intuitive online portal... it handles the entire employee life line - from offer letters, hiring, onboarding, payroll, benefits administration, and termination.
  • My favorite feature is the hiring process - it allows the employee to handle the data entry to start their employee folder and upload their I-9 verification docs and all I have to do is cross verify the documents on their first day. So streamlined and private - for both employee and HR.
  • Running payroll is automated and simple... allowing me to focus on specific adjustments and changes only.
  • I wish their customer service was more accessible by phone. It's mostly an online format (live chat or email) but sometimes a good ol' fashioned phone call would be more efficient than typing out issues.
  • The streamlined all-in-one features of Zenefits allowed us to drop outside consultants and service providers. It also significantly reduced internal hours spent on HR data entry and overall employee HR management. This was a huge ROI in terns of the money and time we saved.

Do you think TriNet HR Platform delivers good value for the price?

Yes

Are you happy with TriNet HR Platform's feature set?

Yes

Did TriNet HR Platform live up to sales and marketing promises?

Yes

Did implementation of TriNet HR Platform go as expected?

No

Would you buy TriNet HR Platform again?

Yes

When we added up the cost of our HR administration (both internal and outsourced) it was a no brainer to move to Zenefits. It streamlined all facets of our HR and saved us money. This was a win win!

TriNet HR Platform Feature Ratings

Employee demographic data
Not Rated
Employment history
8
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
8
Employee recognition
9
Tracking of all physical assets
Not Rated
Report builder
8
Pre-built reports
9
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Zenefits Support

This is my only low mark for Zenefits. The support and customer service is online-based - via email or live chat. However, the back and forth can be tedious and inefficient when a simple phone call could get to a solution quicker. Even so, the other benefits outweigh this annoyance and thankfully, issues aren't very frequent.

Using Zenefits

Very intuitive navigation. Well designed in terms of visuals and functionality.