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Great tool for both employees and management!
December 01, 2020

Great tool for both employees and management!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Zenefits

Zenefits is used across the entire organization for onboarding and general personnel organization.
  • Onboarding
  • Organization of departments and personnel
  • Tracking of employee/management tasks
  • Integration of timekeeping and payroll from other platforms
  • It's had a bit of a negative ROI because it no longer syncs with our payroll platform and it did when we first got it.
I still use OnPay because it syncs with our timekeeping system. Zenefits no longer syncs with OnPay (it used to), which has caused some extra work in our organization.
It is very user friendly for both employees and management.
The customer support is good but the time to get in contact with someone can at times be long.

Do you think Zenefits delivers good value for the price?

Yes

Are you happy with Zenefits's feature set?

Yes

Did Zenefits live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zenefits go as expected?

I wasn't involved with the implementation phase

Would you buy Zenefits again?

Yes

Zenefits is great for paperless and efficient onboarding. It can be more robust in syncing with other "must-have" platforms for companies.

Zenefits Feature Ratings

7.7
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
6
4.7
Pay calculation
5
Support for external payroll vendors
2
Off-cycle/On-Demand payment
5
Benefit plan administration
5
Direct deposit files
5
Salary revision and increment management
7
Reimbursement management
4
6.0
Approval workflow
6
Balance details
6
Annual carry-forward and encashment
6
8.0
View and generate pay and benefit information
7
Update personal information
9
View job history
8
View company policy documentation
8
Employee recognition
8
7.0
Tracking of all physical assets
7
7.0
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
Succession Planning ()
Not Rated
8.0
New hire portal
8
Manager tracking tools
8
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated