OnPay

OnPay is a great payroll solution for small businesses.They handle all the taxes for you and also provide direct deposit and the tax forms annually to your employees. On top of that they do it more affordably than the big companies. We have roughly 20 employees and OnPay is perfect for our size.

I manage payroll servicing for all my clients through OnPay. I found it easy to learn. The customer service is excellent, whether you send in a written request of call in for assistance.

Our small business uses OnPay to run payroll and maintain compliance related to payroll, reporting, and taxes.

We use OnPay for payroll & the reports, in PDF form. Our company is very small, OnPay was a perfect fit. Great staff, no timely waiting for call backs. One of the great things that I like about OnPay is that when we have had an issue & I have to call them, you actually talk to a real person in a timely maner. They have a great staff!

We use it to pay one employee. It is reasonably priced and easy to use. It helps us to not worry about any of the filings that are required. When we did things manually, we had a tendency to fall behind.

I run a small business and OnPay has been really great in helping me through the payroll process. There was an initial problem with the way I had setup our state's tax account and an OnPay representative was very helpful in getting the issue remediated quickly. Since then it's been very smooth sailing! The cos for their services is very competitive and all filings have been on-time and correct. Thank you, OnPay!

We use OnPay for Payroll and assistance and payment of Federal and State tax responsibilities. OnPay makes it easy to manage the ebb and flow of staff fluctuation throughout the year. Keeping track of reemployment taxes and other payroll taxes are managed by OnPay so I do not need to worry about being late or forgetting an important payment.

I've come from other big vendors where the costs are astronomical and they charge for every single payroll processed instead of a monthly fee. With OnPay, I've been able to do all my commission runs weekly which makes it much easier for everyone. I searched and searched and finally found OnPay and very happy with the experience. They even helped make the transition mid-last year for me without any issues.

We use OnPay to process our payroll, make our tax payments, file our tax returns, and complete end-of-year payroll reports. I selected OnPay because they offer a complete packaged solution at a very good price point. Set up was very easy, and the support has been outstanding.

Bi weekly payroll for up to thirteen employees. I also track and control Paid time off.

We have been very pleased with the overall service we receive from OnPay. The transition from our prior vendor was seamless. Our assigned customer support team ensured we had everything in place for our employees, our Company tax filings, and other small details to ensure proper withholdings were handled correctly. The system is very easy to use and I'm able to process our payroll in minutes. The system is intuitive and very easy to navigate.

The various reporting options allow me to pull data easily in various formats, so that I can easily obtain the necessary data quickly. When we transitioned to OnPay the system allowed me to send an invite to our employees to complete their information and register for access to their accounts. All of their information from check stubs to W-2s are there for them. If there are ever any changes to address information or direct deposit, the employee is able to handle that themselves. Then as an administrator it allows me to review and approve those changes.

The way that the platform is set-up it also allows me to have an employee's entire HR file electronically. I'm able to upload the necessary documents for tax and benefit purposes as well as additional HR items outside of on/off boarding. They also allow the input for tracking any PTO time and allows for approval by the administrator and adds those items to an internal calendar. It truly is system designed beyond payroll, so it makes this a true compliment to our business needs.

The customer service I receive, if there's a reason to contact a representative, is exceptional. Each team member is well versed in the system, so they're able to resolve any issues or questions quickly. They clearly understand any issues, are well versed in solutions or assistance, are always professional and nice, and feel more like an internal team member vs. an outside vendor. I have yet to work with any support representative that doesn't meet those standards. I also like that you have the option to reach out via phone, email, or chat. A majority of the time, I'm utilizing the chat feature. I've never had to wait more than a few minutes for support.

We use OnPay to run our payroll. It calculates all the taxes and files as well, so we are always up to date.

After trying several Payroll Services to manage our bi-monthly employee payments I settled in on OnPay. It was fairly seamless to implement (although there are a few UI oddities) and we were running right out of the gates. We experienced an issue where the State of Arizona sent demand letters for unpaid payroll taxes, OnPay was right by our side and helped us resolve the issue and actually get a refund vs the payout they were demanding. When it came time to re-visit our Workers Comp I reached out to OnPay and they got us involved with one of their partners. Now Payroll and WC happen in an integrated way easing the complexity experienced by a small business like ours.

We use on pay internally for our company payroll provider. We also use Onpay for various niche clients that have been dissatisfied with the service of some of the larger payroll service providers. Onpay its very helpful with onboarding, and makes it easy to get reports into our accounting software. We use Xero exclusively for accounting, and the payroll reports and adjustments seamlessly work together, which saves us hours monthly on preparation of reports for clients. We love Onpay!

OnPay is a great solution to payroll tasks. They support a broad range of employers including those in agriculture. They were one of the few that we found that included language supporting payroll forms for ag employers and H2A employees. We have migrated clients that we provided payroll services for and clients that were doing their own payroll. Everyone has been very pleased with the service and we all agree it is much better than doing payroll yourself. We no longer have to worry about changing deadlines and rules for payroll deposits, we have direct deposit included, and employees can access their paystubs. OnPay's site is very intuitive and provides the ability to customize payroll to each employee and employer's needs. Running payroll is quick and easy. The support provided is responsive and helpful.

We use OnPay for our internal payroll, as well as manage the payroll of several of our small business tax clients. We made the switch to OnPay for two reasons. The first was that they are incredibly easy to get a hold of if any issue arises. The second reason we moved is that the interface is very easy to use and navigate - it has been a very enjoyable experience so far.

We use OnPay for payroll. We have only one employee at the moment, but will be adding others soon. Because the two users of OnPay don't have a financial background, we consider OnPay and the best online payroll product for us. OnPay has everything labeled so you know what you are looking for. It's all so easy and intuitive. Even the sick days and vacation days are super easy to set up. I was a bit nervous about taking on this task, but I was amazed how well I was able to process payroll in OnPay.

Our company has used OnPay for approximately 5 years to run payroll. We had about a one-year period, within the five years, where our accountant had us switch to a competitor for payroll and the competitor was a complete nightmare. We couldn't wait to return to OnPay. OnPay's customer service is excellent. Their representatives are knowledgeable, relatively friendly, and able to quickly resolve the most complicated payroll issues. Additionally, they do not put us on unnecessarily long holds when we call in. I highly recommend OnPay without reservation.

We use OnPay for all of our payroll needs. We are a small nonprofit with approximately 15 employees. No large needs but for a small npo we save money by using OnPay. I recommend OnPay to other small npo's because it is easy to use and has a simple interface.

We use OnPay to process payroll. They file all of our returns also. Our employees can fill out hiring forms and login to view their checks online as well. The interface is really easy to use, the GL setup was quick and easy. Everything moves over to QB in an import file. There aren’t unexpected fees or random payroll withdrawals from our bank account. Our employees get direct deposit weekly without issue. I am really happy with the service. Having done payroll, and set up other payroll systems at other companies I am confident that OnPay is the best. They answered all of my questions satisfactorily during my “interview process” to find a payroll processing company.

I use OnPay for employee payroll. It’s extremely user friendly and very fast to understand and to use. There’s no need to have a degree in HR to be able to use it efficiently. I have been using it for several years now. I have many times been asked to change, to use another payroll service, but I never found anything that is as easy and as cost effective.

We use OnPay for our payroll solution. We have used a few different companies, and OnPay has been the best! They are easy to reach for support questions, and when there are issues, they reach out to let us know so they can be addressed (such as log-in issues). They file all the payroll tax returns for us and take care of the year-end reporting. They were very hands-on with our switch and made it happen with a very short turnaround.
Additionally, they brought over our payroll amounts from earlier in the year, so we only had to issue one set of W-2s, not one from each system, as other payroll solutions have made us do. We have also used OnPay for the paid time off calculation and reporting. They have been accurate in calculating (a problem we had with other payroll companies). The employee portal makes it easy to request time off, or check balances. We have also begun using some other options to store employee or company documents in OnPay. This is still a work in progress for us in determining what should be posted there, but it makes it easy to find and makes sure everyone has access to it.

I use OnPay for our bimonthly payroll service for our small company of three employees. I transitioned to OnPay because the previous web payroll service was not easily contactable and not knowledgeable if I had questions or changes regarding taxes and contributions. The transition to OnPay was incredibly easy, and to be honest , because the price was competitive, I didn't expect a high level of customer service. I have been incredibly happy with the high level of customer service I receive. The expertise of the reps also comforts me because I have been able to successfully make all of the changes that the CPA firm is requesting, just by asking and following the very specific instructions they provide. Very satisfied. <br>

At Compass Bookkeeping Solutions, Inc., OnPay is used by our entire organization not for just our own payroll but for those of our clients. OnPay makes it easy to use and a portal can be created to access all our clients in one place.

I use it to pay my employees. It is easy to use. Pays the taxes on time.