Zenefits is a small business must have!
October 08, 2021
Zenefits is a small business must have!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zenefits
I've been with Zenefits for a few years now and I feel like we've grown our businesses together. I use them for Onboarding New Hires, HR and Payroll. As a small business owner, I'm always tempted to just jump in and do things myself which inevitably leads to some sort of mess. Every time I've reached out to Customer Service, they've been able to get it resolved.
It might take awhile to get to an actual person, but that's because their support database is SO expansive, you can pretty much find anything you need, and then some. Once I had a representative on the line, they stayed with me until the entire situation was resolved. I never felt rushed off the phone or pushed aside.
Zenefits is a great investment for small businesses. I love the notifications and alerts pushed through email and to my phone as well.
- Great dashboard & user interface
- Easy to use templates & text suggestions
- Always developing & improving
- As an administrator & employee there's no way to switch between the 2 different user types
- It can be work to get to a live person
- The app is a little useless as an administrator
- Payroll
- Onboarding
- HR
- Having regular & consistent alerts & reminders has allowed me to stay on top of deadlines & filings. I'm able to review documents and incorporate the calculations into my quarterly budget adjustments.
I used to use QuickBooks for my payroll but their system required me to know all of the details, calculations & deadlines and keep all of that updated. Zenefits is very proactive.
Do you think Zenefits delivers good value for the price?
Yes
Are you happy with Zenefits's feature set?
Yes
Did Zenefits live up to sales and marketing promises?
Yes
Did implementation of Zenefits go as expected?
Yes
Would you buy Zenefits again?
Yes