Helped streamline our nonprofit operations
Updated September 16, 2022

Helped streamline our nonprofit operations

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zenefits

Zenefits is primarily used for payroll management and processing, issuing year-end tax documents to staff and contractors, HR and onboarding documents, and management / tracking of PTO. It is used for all staff (and, gradually, all contractors) across our whole organization. Previously, we used a 3rd party accounting firm for payroll, and streamlining it with Zenefits has saved time and reduced errors.

Pros

  • Payroll processing
  • Issuing year-end tax documents

Cons

  • Vacation tracking for employees that are less than 1 FTE is a little tricky -- required more manual math on my end than I would have ideally liked
  • Customer service can be a little slow to respond when we submit a ticket about an issue
  • Payroll processing
  • Onboarding new staff
  • HR record-keeping - contracts, signed employee handbook, etc.
  • Saved time issuing year-end tax documents
  • Saved time with new staff onboarding
I have only used Gusto as an employee, not an administrator. I found both Zenefits and Gusto to be user-friendly and easy from the employee perspective. Ultimately, as an administrator, I went with Zenefits because they offer a discount for nonprofit organizations.

Do you think TriNet HR Plus delivers good value for the price?

Yes

Are you happy with TriNet HR Plus's feature set?

Yes

Did TriNet HR Plus live up to sales and marketing promises?

Yes

Did implementation of TriNet HR Plus go as expected?

Yes

Would you buy TriNet HR Plus again?

Yes

As a nonprofit organization, we always have to be mindful of operating expenses. With Zenefits, it seemed like a big expense at first, but the amount of time I have saved on dealing with HR / onboarding and payroll processing has far outweighed the cost for our organization. It's also especially helpful at tax time when I have a bunch of contractors that I need to issue 1099s for. I think for small organizations of just a few people, it probably has more functionality than what you need, but once your payroll is over 10-15 people, and/or you have a lot of short-term staff, staff with irregular hours, etc. it is really helpful.

TriNet HR Plus Feature Ratings

9.5
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
9.5
Pay calculation
8
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
9.7
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
8.0
New hire portal
8
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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