Zoom is being used at our organization for internal meetings with remote employees or teams, as well as across our sales and customer success teams for prospect and customer meetings and trainings. It allows us to consistently use one tool across our teams rather than a wide array of video conferencing tools.
We have had some connectivity issues with Zoom. Conference calls dropping off, as well as some issues while trying to share your screen.
The need to input a meeting ID to join the conference call is not ideal. This adds additional time and steps, whereas other products allow you to join seamlessly as long as you have been provided the meeting link or number.
On occasion I still use GoToMeeting for internal meetings. The ease of use sometimes moves at a quicker pace for me. Especially with being able to quickly join onto a meeting without having to input a meeting ID.