Zoom - A great way to include all in meetings.
Amanda Carpenter | TrustRadius Reviewer
Updated October 22, 2019

Zoom - A great way to include all in meetings.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

Business

Overall Satisfaction with Zoom

It is being used throughout the entire organization for meetings. It has been used for users who cannot attend a large meeting or conference, but also for one-on-one meetings when two people cannot be at the same campus. This helps to cut down on travel times for many employees, as it's not always possible to be a several campuses to attend meetings in one day.
  • It's user-friendly, easy and intuitive to use if you're already pretty tech-familiar.
  • It comes up as it's own window, so you can be attending the meeting and at the same time bring up any documents you'd like to look at during the meeting, all on your computer.
  • It also has a chat feature, so if, for instance, the sound isn't working on someone's end, you can still communicate that to the other people in the meeting.
  • I think an alert somewhere that tells you if your speakers are not turned on would be helpful. You may have the sound on in your Zoom meeting, but if you're speakers are not on you may not realize why the sound isn't working.
  • It saves cost on travel.
  • It also saves time, so employees can get more work done instead of taking that time out of their day to drive to another campus.
  • It is more inclusive.
I had an easier time connecting and getting into the meeting with Zoom than I ever have had with Skype.
Working at a community college, with multiple campuses, it's a great tool to connect those who cannot be in the same place at the same time. Especially for virtual campus members. Some professors do not even live in the same state, so it's a great way for them to "meet" their colleagues and feel more included.

Nothing can replace face-to-face communication, however, this is a great alternative when that just isn't possible.

Zoom Feature Ratings

High quality audio
8
High quality video
7
Desktop sharing
8
Meeting initiation
9
Record meetings / events
9
Live chat
9
User authentication
8
Participant roles & permissions
8
Confidential attendee list
9