TrustRadius
Zoom: a good solution for video conferencing
https://www.trustradius.com/web-conferencingZoomUnspecified8.8877101
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June 27, 2018

Zoom: a good solution for video conferencing

Score 8 out of 101
Vetted Review
Verified User
Review Source

Software Version
Business

Overall Satisfaction with Zoom

Zoom has been used for our organization to video conference with external endpoints. This enables any of our internal endpoints to conference with just about anyone in the world, by whatever means they may have to video conference: mobile devices, laptops, or enterprise systems.
  • Zoom is great for last-minute video conference requests, when thorough testing is simply not an option.
  • Zoom is great for setting up conferences between different platforms and endpoints.
  • While Zoom is a good solution for multiple endpoints to conference together, it does not provide a lot of administration or call management options.
  • It is very difficult to manage or change the view for enterprise endpoints joining a Zoom conference.
  • We have been able to support more video conferences by moving external video conferences off of our bridge, and onto the Zoom platform instead.
  • Scheduling video conferences can now be done more reliably, and more quickly, than before.
  • Testing video conferences with external endpoints has now become nearly moot, as most any type of endpoint can now connect without any compatibility issues.
We do not use Zoom Rooms.
Zoom is great for setting up video conferences with little notice, or where it isn't always possible to be put in contact with all participants beforehand. It is less appropriate if full administrative functionality is needed to adjust what is seen by each endpoint.

Zoom Feature Ratings

High quality audio
9
High quality video
8
Low bandwidth requirements
Not Rated
Desktop sharing
9
Whiteboards
Not Rated
Calendar integration
8
Meeting initiation
Not Rated
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated