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Zoom Review: "Excellent UX and Best Priced Meeting Collaboration"
https://www.trustradius.com/web-conferencingZoomUnspecified8.8561101
Shalindra Singh profile photo
July 18, 2018

Zoom Review: "Excellent UX and Best Priced Meeting Collaboration"

Score 10 out of 101
Vetted Review
Verified User
Review Source

Software Version
Enterprise

Overall Satisfaction with Zoom

Zoom is being used by the whole organization. This is used to collaborate and for audio and video conference, share and record the content.
  • Audio and video conference are excellent
  • The mobile app is great
  • It is lightweight and you can have lots of automation like the auto dial into particular number etc.
  • You can personalize the URL which is easy to remember also.
  • Sharing the screen during the meeting is easy and works well.
  • Zoom consumes lots of power/battery while running either on laptop or mobile.
  • Zoom requires some work to be effective with televisions during a video conference.
  • Sharing of content among Zoom participants should be possible and personalized.
  • Great product, excellent service and nice UX has helped adoption with our organization
  • In our organization, we got more Zoom IDs compared to the competition at the same cost.
We just start using Zoom Rooms but it is not as user-friendly as the Zoom app for audio and screen sharing. We needed IT to help to get this started. Hoping this gets easier in coming days.
Cost and user friendliness were 2 main criteria.
Zoom is good for all sizes of a company. Zoom licensing is good with volume hence if you are 500+ people company Zoom makes lots of sense.

Zoom Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
8
Desktop sharing
10
Whiteboards
10
Calendar integration
9
Meeting initiation
9
Integrates with social media
8
Record meetings / events
10
Slideshows
9
Live chat
10
Audience polling
9
Q&A
8
User authentication
9
Participant roles & permissions
7
Confidential attendee list
9