TrustRadius
Zoom Experience
https://www.trustradius.com/web-conferencingZoomUnspecified8.8877101
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January 18, 2019

Zoom Experience

Score 8 out of 101
Vetted Review
Verified User
Review Source

Software Version
Personal

Overall Satisfaction with Zoom

We used Zoom within our department for our daily meetings. We used to have another product that we use for our communication but we had to renew the license and at that time Zoom was a cheaper and better option for us. During these meetings, we would go through our presentations.
  • Quick and easy to use interface
  • The ability to share the screen
  • Recording the meetings
  • The free version allows only 40 minutes of video conferencing
  • Sometimes glitches occur during the video conferences
  • The technical support needs to be improved
  • The other product that we used was relatively expensive. We saved money by using Zoom.
  • With the screen share and whiteboard features, our meetings were more efficient and convenient.
  • Recording some of the meetings saved some colleagues' time
We did not use Zoom Rooms.
We used Lync previously. It was convenient but Zoom has better features and it was cheaper. This was the main reason why we decided to use Zoom.
With the screen sharing feature, we share our presentations with our colleagues. This helps us to receive feedback when we are not in the office and is convenient for everyone.

Zoom Feature Ratings

High quality audio
8
High quality video
9
Low bandwidth requirements
3
Desktop sharing
9
Whiteboards
8
Calendar integration
9
Meeting initiation
7
Integrates with social media
9
Record meetings / events
8
Slideshows
8
Live chat
9
Audience polling
10
Q&A
10
User authentication
8
Participant roles & permissions
7
Confidential attendee list
6