Zoom provides an excellent user experience for video conferencing and online meetings
July 10, 2019
Zoom provides an excellent user experience for video conferencing and online meetings

Score 10 out of 10
Vetted Review
Verified User
Software Version
Business
Overall Satisfaction with Zoom
Zoom is leveraged across my organization to provide video conferencing, online meetings and chat for remote collaboration. Zoom has helped to streamline communication across different organizations and business units at my company by having an effective tool that provides excellent audio and video quality and is leveraged enterprise-wide.
Pros
- Zoom is very easy to use and the platform is simple to set-up and leverage for first-time users.
- It is easy to share content wirelessly from my device when presenting meetings.
- The audio and video quality is exceptional during large conference calls.
Cons
- The mobile app lacks some of the functionality and usability of the primary software tool.
- Zoom has led to improved collaboration by providing a central tool for all video conferencing and online meeting enterprise -wide.
- Zoom has made it much easier to onboard new people or outside vendors to meetings by providing a simple sign-up/sign-on process.
- Zoom has made it far easier to share content wirelessly during meetings where content needs to be presented to a large group of stakeholders.
Yes. I've enjoyed the integrated experience and overall functionality when doing audio/video conferencing and wireless screen sharing. Zoom Rooms versatility has been helpful and I've used it for meetings where all attendees are in the same room/location as well as when remote attendees join from another location.
I think Zoom stacks up well against WebEx. I've found the platform to be more user-friendly and the quality of the video conferencing and online meetings to be better overall. Moreover, I think the mobile version of the tool is better.
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