Zoom provides an excellent user experience for video conferencing and online meetings
July 10, 2019

Zoom provides an excellent user experience for video conferencing and online meetings

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Zoom

Zoom is leveraged across my organization to provide video conferencing, online meetings and chat for remote collaboration. Zoom has helped to streamline communication across different organizations and business units at my company by having an effective tool that provides excellent audio and video quality and is leveraged enterprise-wide.
  • Zoom is very easy to use and the platform is simple to set-up and leverage for first-time users.
  • It is easy to share content wirelessly from my device when presenting meetings.
  • The audio and video quality is exceptional during large conference calls.
  • The mobile app lacks some of the functionality and usability of the primary software tool.
  • Zoom has led to improved collaboration by providing a central tool for all video conferencing and online meeting enterprise -wide.
  • Zoom has made it much easier to onboard new people or outside vendors to meetings by providing a simple sign-up/sign-on process.
  • Zoom has made it far easier to share content wirelessly during meetings where content needs to be presented to a large group of stakeholders.
I think Zoom stacks up well against WebEx. I've found the platform to be more user-friendly and the quality of the video conferencing and online meetings to be better overall. Moreover, I think the mobile version of the tool is better.
Zoom is well suited to almost any instance where online meetings and video conferencing is needed, particularly when scheduling online meetings with first-time users who are new to the platform and need easy sign-up to join. Zoom is perfect for instances where you need to share content wirelessly from your laptop when presenting meetings. Moreover, the chat function and additional feature also make this a versatile tool. There are no specific instances I can think of where Zoom would be less appropriate.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions