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Simple, Fast and efficient; zoom on with Zoom!
August 20, 2019

Simple, Fast and efficient; zoom on with Zoom!

Cedric Boileau | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with Zoom

We use Zoom to connect with others outside of our organization since we cannot use Skype for Business to do so.

I love the simplicity of Zoom and the features it has.
  • Very simple to use and setup
  • Zoom allows recording which is great
  • Integration with Outlook, different browsers and mobile is a given but still very useful and handy
  • Possibility to have breakout sessions
  • Possibility for others to test their machine before hand when sending an outlook invite.
  • I would update the overall look and feel of the icons and interface to have it more upscale.
  • We have a webex account which we share amongst the department. Zoom has been a cheap alternative for us when webex is in use.
  • Swift communication
  • Easy to use for people less familiar with technology
ON24 is used for conferences, presentation at a higher scale.
Zoom is used as a cheap alternative to connect with individuals in small group for quick sessions.
When you want to setup a call quickly and Skype For Business is not an option, Zoom is definitely the way to go for its simplicity and effectiveness.

If you are wanting something a bit more upscale, Zoom may come across as "cheap" but again, it gets the job done and in my opinion is better than other tools such as webex.

Zoom Feature Ratings

Cloud PBX ()
Not Rated
Call Management ()
Not Rated
Mobile apps ()
Not Rated
9.0
High quality audio
10
High quality video
8
10.0
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
10.0
Desktop sharing
10
10.0
Live chat
10
10.0
User authentication
10
Participant roles & permissions
10
Unified Communications Platform and Collaboration ()
Not Rated