Zoom review as a useful web meeting tool
August 20, 2019

Zoom review as a useful web meeting tool

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom

Zoom is a very nice web meeting similar to Webex with almost all the features that you need. It is quite easy to use and share screens. It is quite useful for technical support, internal and external meetings. It also works fine with different browsers and different devices. Starting and joining a meeting is fairly easy.
  • Easy to join.
  • Easy to share.
  • Make it a little more easy for users to find available functions/features.
  • Join Zoom meetings with different vendors easily.
We use Zoom to join meetings with different vendors. It seems working well and didn't feel a significant difference comparing with Webex meetings.
Comparing with Adobe Connect, Zoom and Webex seem to be much more reliable. Performance of Zoom is also better than Adobe Connect.
It is very useful to communicate with your co-workers who work remotely. Also, it's very useful for technical support with different vendors. For people who are familiar with Webex but not very familiar with Zoom can get used to it quite easily.

Zoom Feature Ratings

Not Rated
High quality audio
8
High quality video
8
Calendar integration
6
Meeting initiation
7
Record meetings / events
7
Desktop sharing
8
Live chat
8
User authentication
7
Participant roles & permissions
7