The best solution at the best price
September 14, 2019

The best solution at the best price

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Zoom

We use Zoom organization-wide and it is licensed automatically when employees log in via single sign-on. We are very spread out in our operations and Zoom allows real-time meeting and collaboration which is critical. The SSO integration even easily allows consulting professionals to participate in full capacity remotely. We also have a webinar license in my area as we commonly address issues within large audiences. The webinar feature is a very useful addition.
  • Zoom allows a lot of front end set up to customize meetings.
  • Recordings are simple to work with and provide decent quality.
  • Sharing is fast and great quality.
  • Webinars have awesome polling and Q&A features.
  • Works amazingly well with large audiences.
  • Could allow a small webinar in the pro license so users do not have to pay more if they will only have smaller webinars.
  • Better Mac app would be nice.
  • Major cost savings over the previous solution.
  • Solved dropped call and capacity issues.
  • Solved audio latency and quality issues.
Zoom provides all the features at a much better price point. I can also attest to the quality over Webex. GoToMeeting is a premium product but it comes with a premium price. Zoom fills all the needs and is constantly improving and that’s why I like them the best.
I have used Zoom for every type of remote meeting, conference, webinar, and even training. The only place I would say Zoom needs improvement is in the addition of training features in addition to whiteboarding. Webinars really shine with Zoom and meetings are so easy to facilitate. The user-friendly interfaces and applications make Zoom the best web conferencing tool I have used in my 20 years as a trainer and manager.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions