Amazingly simple, yet powerful collaborative tool!
October 15, 2019

Amazingly simple, yet powerful collaborative tool!

Aaron Sellers | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Software Version

Business

Modules Used

  • Zoom Rooms

Overall Satisfaction with Zoom

We use Zoom for our weekly project status meetings within the organization. Having multiple offices as well as remote personnel, Zoom allows us to meet in a collaborative environment while reducing costs.
  • Connects easily.
  • Ease of use.
  • Interoperability.
  • Cost.
  • Marketing to end-users - Not enough market knowledge at this stage.
  • Marketing to IT consultants - These companies are often responsible for identifying and recommending SaaS. Zoom needs a larger presence with these companies.
  • Training on Zoom - A certification program would be beneficial.
  • Costs savings through a reduction in travel expenses.
  • Reduced the number of meetings because the content was presented more efficiently.
  • Ease of using multiple devices.
The UI for Zoom is much more user-friendly compared to Lifesize. The overall cost of entry is substantially lower as well. Lifesize is limited in its cross-platform compatibility. This is a problem that Zoom solves out of the box.
Zoom is well suited to huddle rooms, board rooms, and conference rooms. It is less appropriate for large conference rooms with multiple personnel and automated controls.

Zoom Feature Ratings

Not Rated
High quality audio
9
High quality video
9
Calendar integration
9
Meeting initiation
9
Record meetings / events
9
Desktop sharing
9
Live chat
8
User authentication
9
Participant roles & permissions
10