My Zoom Experience
October 15, 2019

My Zoom Experience

Steven Hill II | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

We currently use Zoom with our talent management department with HR. We deployed Zoom to provide easier access to leadership development content while reducing cost and speed to market.
  • Simple click and join. Regardless of the technical acumen of a person, they can use Zoom.
  • Clarity of audio and video without drops. Using other products I find myself getting kicked out of the service. Not with zoom!
  • Virtual backgrounds are great! The help bridge a quick connection with end-users.
  • I have end users dial into a Zoom meeting, and I cannot see them be added to breakout rooms. Makes for a poor end-user experience.
  • If you sign in twice as the host to the same meeting, you cannot launch polls. This is very frustrating.
  • Reduction in travel costs associated with instructor-led training.
  • Increased face to face collaboration among team members in different business functions.
  • Created outsiderness for those with low bandwidth issues.
It's like comparing apples and oranges. Every time I'm on a Skype call I can plan to be dropped at least 3 times. That's ridiculous! I do not have this issue with Zoom. Plus, the screen-sharing and collaborative functions are far more intuitive.
Zoom is well suited for virtual classrooms to provide quick access to content across a large footprint. Not well suited when you have a lot of videos to share (choppy), or when someone is dialing in from a low bandwidth area.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions