Zoom Review from a New User
October 16, 2019

Zoom Review from a New User

Frank Covelli | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

Selective departments are using it currently, but are migrating more towards Zoom. Based on the trial use, and its popularity among our customers, Zoom will probably be utilized more moving forward.
  • Adding in additional participants is simple.
  • Backgrounds help with visual clarity.
  • Notes are helpful.
  • I cannot think of anything negative to say.
  • None yet, however, I can see the advantages.
Webex has poor audio quality and it is difficult to add people on the fly.

Zoom is better in both areas. Also, Zoom is easier to use.
With increased use, I feel like it is suited for almost any application.

Zoom Feature Ratings

Not Rated
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
8
Participant roles & permissions
9