ZOOM = easy, reliable and fast to setup app for working from home
May 06, 2020

ZOOM = easy, reliable and fast to setup app for working from home

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

We are using Zoom on a daily basis. We use it to communicate with our colleagues and have about 3 meetings a day. The whole organisation uses Zoom to work from home if necessary. It solves the problem to communicate over a long distance, it solves the problem of traveling to face-to-face meetings and costs are saved.
  • The ability to use an external microphone to enhance the listener's experience.
  • The video quality is really good with a minimal delay on the voices.
  • The application is really easy to use and setup to your personal preference.
  • The ability to add a virtual background to your screen.
  • You need a stable internet connection for Zoom to work without delays, which all people don't always have access to.
  • The process to invite or add someone to your meeting can sometimes be a bit confusing, especially when you need to add a lot of colleagues or friends.
  • Not all virtual backgrounds project clear images, sometimes they are blurry.
  • The basic version of Zoom can only allow up to 100 persons at a time, which can be a downside if you can't afford the upgraded version.
  • The business has been able to save a lot of additional costs by integration Zoom to the workers.
  • People have less stress because they don't have to travel for work, or worry about traffic because they can just open their laptop, computer or mobile device and start the meeting.
  • The downside is that not everybody has access to the internet or a laptop or mobile device.
Zoom, in my opinion, was the best option to use because of the great video and audio quality. The other options has a big delay the voice of the participants and the video quality is not great. Zoom is also a lot more stable in terms of control over the participants you can allow to join. I will definitely recommend Zoom to colleagues, friends and family members.
Zoom is well suited if you want to work from home and stay in touch with colleagues, or if you want to communicate with friends all over the world.
Zoom is less appropriate to use when a lot of participants wants to join the meeting, sometimes the app can crash or stop the meeting but this has only happened once before.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions