Zoom is behind the times
December 15, 2020

Zoom is behind the times

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

Zoom was previously used in our company for meetings internally and externally across the board. Many customers were comfortable with Zoom, which is why we used it most often.
  • It can add quite a few to the meeting.
  • Clear picture
  • Security issues
  • Lagging issues
  • Volume in and out
  • It was the best way for us to communicate internally and externally until we find something more suitable for our business needs.
Zoom does not stack up to Teams. No comparison, not even close. Teams can share screens, add video and audio, call through teams, and Zoom can’t do these things.
It’s well suited for your basic meeting. When more than one person is speaking, it’s very distorted and hard to hear. I wish that worked better as I feel I missed valuable information quite a few times during meetings.

Zoom Feature Ratings

Not Rated
High quality audio
6
High quality video
6
Calendar integration
Not Rated
Meeting initiation
Not Rated
Record meetings / events
Not Rated
Desktop sharing
Not Rated
Live chat
8
User authentication
Not Rated
Participant roles & permissions
Not Rated