Zoom should allow customers to opt out of the annual subscription and downgrade to pay-per-use
Overall Satisfaction with Zoom
I provide a live streaming service to my clients and they sometimes request a Zoom conference so that we can do a two-way. I have requests for weddings so that remote clients can speak to the bridal couple.
- video conferencing
- breakout rooms
- customers often talk over each other, and the other person cannot be heard.
- monthly costs are a bit high for those who don't use it often
Do you think Zoom delivers good value for the price?
No
Are you happy with Zoom's feature set?
Yes
Did Zoom live up to sales and marketing promises?
Yes
Did implementation of Zoom go as expected?
Yes
Would you buy Zoom again?
Yes