Zoom Allowed Us To Grow During The Pandemic
March 17, 2022

Zoom Allowed Us To Grow During The Pandemic

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat
  • Zoom Video Webinar

Overall Satisfaction with Zoom

We quickly transitioned from in-person meetings to online with Zoom in 2020. This allowed our organization to go from local events and clients to national service offerings easily. Zoom is easy for our clients to use regardless of the device they have. The quality is great. Without it our nonprofit would have failed as quickly as we started.
  • Quality of audio/video
  • Low cost
  • Ease of use
  • Nothing, it works great as is.
  • It saved us when the COVID shut downs happened
I have not needed support much in the 2+ years I have been using Zoom but when I have they were prompt and thorough when resolving the matter.

Do you think Zoom delivers good value for the price?


Are you happy with Zoom's feature set?


Did Zoom live up to sales and marketing promises?


Did implementation of Zoom go as expected?


Would you buy Zoom again?


it is easy to use regardless of the device.
it has made all the difference to our organization in growing during the pandemic. We were able to not only stay operational but expand our service offerings to a larger geographical area.
Theya re free for most needs and reasonably priced for their professional offerings.
Zoom is great for video conferencing and solving the problem of staying connected while working remotely. It allows for great collaboration and connection with team members as well as clients. It has become a trusted name in the industry of video conferencing and as such lends credibility to our organization for using it to work with our clients.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions