Really good and recommended
Updated May 23, 2022

Really good and recommended

Omar Moustafa | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Other

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

Zoom has lots of functionality more than Microsoft Teams. Most helpful features:
  • Annotate with participants on a screen/whiteboard.
  • Remote control another one's screen.
  • Private chat between meeting participants.
  • Lightweight app, works fine on laptops with sufficient processing and such.
Also, if you would buy a paid plan their plans are cheap and the customer support team is so cooperative and fast responding. I really recommend using Zoom but its chat is not the best thing, but the best thing is meetings. For chat/group chat, it is recommended more to use Microsoft Teams as you can make polls, make certain people access the channel, and more.

Pros

  • Annotate with participants on a whiteboard.
  • Share multiple screens at the same moment.
  • Ability to add a co-host.
  • Ability to record a meeting.
  • In-meeting chat.

Cons

  • Separate meeting participants into groups.
  • Login in to an account when joining a Zoom meeting using a link.
  • Add 2FA (2-factor-authentication).
  • Multiple screens can be shared at once.
  • Whiteboard
  • Light-weight and easy-to-use app.
  • Easy setup webinars.
  • Discuss with the team in meetings.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

It is more appropriate for meeting discussions and it is not also the best when it is a webinar, because it doesn't have the best functionality needed. But also, it is good if you have a lot of participants in a meeting where you can click the right/left button to switch between participants.

Zoom Workplace Feature Ratings

Cloud PBX ()
Not Rated
Call Management ()
Not Rated
Mobile apps ()
Not Rated
9.0
High quality audio
10
High quality video
8
8.0
Calendar integration
7
Meeting initiation
9
Record meetings / events
8
9.0
Desktop sharing
9
10.0
Live chat
10
7.0
User authentication
7
Participant roles & permissions
7
Unified Communications Platform and Collaboration ()
Not Rated

Comments

More Reviews of Zoom Workplace

  1. Home
  2. Unified Communications as a Service (UCaaS) Solutions
  3. Zoom Workplace Reviews
  4. User Review of Zoom Workplace