Zoom Review
Updated May 23, 2022

Zoom Review

Brandon Losover | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms

Overall Satisfaction with Zoom

We use zoom to conduct demos with potential clients as well as for our internal meetings with our team and company wide meetings.

The product addresses the problem of us being a remote company and not having the ability to meet in person. it makes for a more personable experience than calling one another.
  • Interractions
  • userability and ease of access
  • large group settings
  • additional features
  • friendlier mobile experience
  • better backgrounds offered
  • ROI
  • Increase of revenue
  • increase in client acquisition
Zoom is a very well known platform in it's space. There are rarely any bugs or issues and if there are they are always available to help.

Do you think Zoom delivers good value for the price?

Yes

Are you happy with Zoom's feature set?

Yes

Did Zoom live up to sales and marketing promises?

Yes

Did implementation of Zoom go as expected?

Yes

Would you buy Zoom again?

Yes

It is very easy to schedule new meetings and click on the links for the meetings you are invited to. Zoom makes it very easy for users of all ages to access the platform and use their services.
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Overall I feel it is a fair price for what you pay for and the time constraints are not an issue at all. Zoom allows users to be on there for hours and hours and also you can launch as many meetings as you want. Overall I am very happy with using Zoom for our business.
Zoom is perfectly suited for web calls with sales reps presenting a demo to a prospective client. It is really beneficial to be able to see your client's face and also be able to share your screen to show content and info.

Zoom Feature Ratings

Not Rated
High quality audio
8
High quality video
8
Calendar integration
7
Meeting initiation
7
Record meetings / events
10
Desktop sharing
9
Live chat
9
User authentication
5
Participant roles & permissions
5