Rip off! You pay for what other services offer for free and with more features!
May 03, 2022

Rip off! You pay for what other services offer for free and with more features!

Justin Chapman | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

Personal

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

Zoom is a horrible choice in terms of teleconferencing for several reasons. I can't believe that people actually pay to use their service when other equally good services are available and free, plus do a better job. On Zoom, there is a limit of 1 hour and 40 minutes per 24-hour period, and yet they have no history you can save, no call duration that can be saved, nor any customer assistance for technical problems. On Skype, for example, all calls between Skype users are free and unlimited, and you can transfer files and takes notes that are saved on Skype. Why would anybody pay 14 euros per month for 1-1 calls when Skype is exactly the same quality but totally free plus does so much more? If you want to waste your money or have a company that pays for you because "yeah but popular, so better" that's up to you, but they are definitely a very greedy company and I don't support them at all. Once they offer free calls or stick to group environments only, that would make more sense, otherwise just a waste of money.

Pros

  • Group calls

Cons

  • Saved history
  • Saved notes
  • Free calls
  • No limits on calls since institutions pay the bulk of the contracts anyways
  • More customer support for prooblems
  • It costs money for what other services offer for free
Zoom costs money for nothing. Just use Skype, Teams, or any number of others for free.

Do you think Zoom Workplace delivers good value for the price?

No

Are you happy with Zoom Workplace's feature set?

No

Did Zoom Workplace live up to sales and marketing promises?

No

Did implementation of Zoom Workplace go as expected?

No

Would you buy Zoom Workplace again?

No

I will not recommend them to anyone.

Zoom Workplace Feature Ratings

Not Rated
High quality audio
5
High quality video
6
Calendar integration
1
Meeting initiation
1
Record meetings / events
1
Desktop sharing
7
Live chat
1
User authentication
1
Participant roles & permissions
1

Comments

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