Sales Actionable Insights with Zoom IQ
December 06, 2022

Sales Actionable Insights with Zoom IQ

Rahul Jain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoom IQ

Our use case for using Zoom IQ is mostly for sales. Zoom IQ gives very good insight of our sales pitch and calls. These insights help us to arrange next followup call and we are prepared for the customer need and this helps a lot with conversion. During video calls we use some strategies but we don't know which one is effective but with Zoom IQ we are able to get insights over that.
  • Insights about the video feed.
  • Actionable insights to be taken after call
  • Enhanced customer experience and insights on strategies.
  • Pricing could be worked upon and could be made competitive
  • Integration is simple but a little lengthy process.
  • Sometimes the app crashes on low power systems.
  • Save recording and get insights.
  • Insights on strategies as soon as video is over.
  • For-casting is very accurate.
  • There is not much negative impact of Zoom only let say your sales conversion didn't happen then the money is wasted.
  • Even if the sales conversion doesn't happen you can get insights about the strategies discussed.
  • Actionable feedback helped us to quickly close the sales deal.
Gong is another great tool and primarily focused on conversion. Zoom IQ is kind of add on over your Zoom but Gong is only conversion focused so little edge over that. But zooms accuracy we found to be better in certain cases when compared to Gong. Zoom is more easier to use as people are already familier.

Do you think Zoom Revenue Accelerator delivers good value for the price?

Yes

Are you happy with Zoom Revenue Accelerator's feature set?

Yes

Did Zoom Revenue Accelerator live up to sales and marketing promises?

Yes

Did implementation of Zoom Revenue Accelerator go as expected?

Yes

Would you buy Zoom Revenue Accelerator again?

Yes

- Its well suited for any level of organisation and if you have a good budget. The video clarity and processing is good and fast enough if you have a very good system. If you have a very tight budget i would recommend to use a mix of some tools because the cost of Zoom IQ can quickly go up.