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Zoom Revenue Accelerator

Zoom Revenue Accelerator
Formerly Zoom IQ

Overview

What is Zoom Revenue Accelerator?

Zoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.

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Recent Reviews
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Awards

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Reviewer Pros & Cons

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Pricing

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What is Zoom Revenue Accelerator?

Zoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Zoom Revenue Accelerator?

Zoom Revenue Accelerator is a conversation intelligence tool, available for users of Zoom Meetings.

As an intelligence tool, Zoom Revenue Accelerator aims to provide:
  • Actionable feedback - Reduces anecdotal feedback and identifies areas for improvement using post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores.
  • Forecast more accurately - Digestible, aggregated insights integrated into a CRM to provide context on the sales funnel, highlight deals that need attention, and identify pipeline trends.
  • Understand sales deals better - View sales deals by stage, size, teams, opportunity name, and use analytics for the number of interactions, competition, and customer sentiments to identify sales improvements.

Zoom Revenue Accelerator also provides seller guidance and highlights, such as talk-listen ratio, filler word usage, call review to locate the parts of the conversation and topics that the prospect found most engaging, and next step reminders. Also, its outputs help sales managers and teams discover best practices as exhibited by top reps, and provide feedback or information to marketing demonstrating what language and material is most effective at communicating a message. Also, the feedback can be used to gather information about what competitors are mentioned, and why.

Zoom Revenue Accelerator integrates with Zoom Meetings, but also features out-of-the-box integrations for Salesforce CRM, and calendar tools (e.g. Google Calendar, Microsoft 365, etc.). It was launched by Zoom April 2022 as Zoom IQ, announced along with numerous updates to Zoom's product portfolio and capabilities.

Zoom Revenue Accelerator Video

How to extend Zoom with Revenue Accelerator by leveraging conversational insights to grow revenue, align teams, and improve the customer experience.

Zoom Revenue Accelerator Competitors

Zoom Revenue Accelerator Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Zoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.

Gong, Chorus by ZoomInfo, and Outreach are common alternatives for Zoom Revenue Accelerator.

Reviewers rate Call Recording Playback highest, with a score of 8.4.

The most common users of Zoom Revenue Accelerator are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(42)

Attribute Ratings

Reviews

(1-19 of 19)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Zoom Revenue Accelerator to analyze calls between sales and customers. It does a great job of both summarizing information with AI so we can focus on customer interactions instead of focusing on taking notes. It also does a great job identifying key metrics about the interaction that we use to train and assess customer engagement. Our managers can easily create success plans for their reports, and we can make data-driven decisions about our deals based off the information Revenue Accelerator is giving us.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We seek to record all meetings that happen with external invitees so that we can analyze and coach our team by using general metrics, transcriptions and summaries.

We are also using all this for Enablement and training purposes as we have the managers watch the recordings and together with the end-users and Enablement, create "Moments" (clips) of the most important parts of conversations: good objection handling, pitches, intros, set up of next steps, and so on.

Overall the tool works great and integrates well with systems such as Chili Piper and Salesforce. The data is solid and the translations work well as well although could be polished further as with any other translating software that has to translate like speech and stuff like "umm" and other live speech items.

In conclusion this is a tool that works quite well as an alternative to Gong or Chorus, it fits well in your Zoom ecosystem, and the integration with Salesforce is being improved quarter over quarter, with more logics and fields that can be pulled in to get more insight over time.
Daniel Cano Merizalde | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Great tool to use intelligence on calls and have same user experience: We used it to analyze my reps conversations with clients as a way to understand how were they doing and also how conversations, meetings went with those clients for purposes of client management, on boarding, upselling, information procurement for deals and also as training sessions for other reps. Since our tool of preference for calls is Zoom is actually easier to have all integrated in one tool and navigate the same user experience when having calls and de-briefing afterwards. Main areas to coach: - Selling process - Virtual presentation skills finally to track common conversations, topics or questions from questions. Also for managers training as directors would also look at how we manage our teams calls, times and feedback.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In recent years, software for virtual meetings has also become essential in university teaching. Zoom IQ is provided free of charge to all teachers and researchers of my University to analyze interactions with students during calls. Zoom IQ helps us extract critical insights from conversations to improve education based on our students' specific and everyday needs.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Zoom IQ was used as an additional layer of analysis for online interviews of a research study. We wanted to understand consumer conversations on more semantic levels. Apart from listening to consumer opinions, we considered metrics such as Talking Speed, Longest Spiel, Engaging questions, etc. to monitor how the interview went. This data was then correlated with the quality of insights derived from answers. It helped us optimize the overall interview process.
Rahul Jain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our use case for using Zoom IQ is mostly for sales. Zoom IQ gives very good insight of our sales pitch and calls. These insights help us to arrange next followup call and we are prepared for the customer need and this helps a lot with conversion. During video calls we use some strategies but we don't know which one is effective but with Zoom IQ we are able to get insights over that.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It helps our communication skills in order to effectively close deals to retain advertisers and promoters. This also helps show us where we need improvement in our pitch video calls and what to focus on to create the best pitch and business communication possible. It also increased the productivity of the team because of this and spent less time analyzing.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Well, we usually use Zoom IQ if there are sales meetings that we need to attend. We use the product so our sales team could gain insights from their customer interactions to be able to improve the seller's performance and enhance customer experience.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using this tool to analyze our outbound sales calls to conduct A/B testing on the interest generated towards various content cadences used for the outreach. The platform easily integrates with our Tech stack and is very intuitive and easy to use.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Zoom IQ is a great tool for the overall toolbox for any sales organization. It proves to be a smart tool that adds value to the sales activities from generating sentimental analysis to capturing key points from the discussion. Scope of the use case is to rate the call, capture the premise of conversation and learn from the feedback.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Zoom IQ's Sales Intelligence tool is extremely powerful and helpful for your sales team's to get actionable feedback to improve and identify how we can improve the conversion from our sales calls faster. It helps us close deals faster and enables our Sales team to be more productive and more ROI-driven.
November 23, 2022

Zoom IQ Is The Real Deal

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Helps in closing deals fast

helps accurately forecast

Can see your sales forecast in a graph and all the information pertaining to it

has helped with reducing time creating power point presentations

competitive insights give me the advantage over my competition by having all the necessary information helps me win










Erin Easterberg | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Coast needed to understand the sales conversions to deals utilizing how we were conversing with our potential travelers. There are so many variables in the staffing world that streamlining became essential so all sales staff would be on the same page and the variances became not the norm. Better solid sales. Less chance for interpretation.
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