Zoom Revenue Accelerator - Big step up!
We use Zoom Revenue Accelerator to analyze calls between sales and customers. It does a great job of both summarizing information with AI …
Overview
What is Zoom Revenue Accelerator?
Zoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.
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What is Zoom Revenue Accelerator?
Zoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Competitors
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What is Zoom Revenue Accelerator?
Zoom Revenue Accelerator is a conversation intelligence tool, available for users of Zoom Meetings.
As an intelligence tool, Zoom Revenue Accelerator aims to provide:
Zoom Revenue Accelerator also provides seller guidance and highlights, such as talk-listen ratio, filler word usage, call review to locate the parts of the conversation and topics that the prospect found most engaging, and next step reminders. Also, its outputs help sales managers and teams discover best practices as exhibited by top reps, and provide feedback or information to marketing demonstrating what language and material is most effective at communicating a message. Also, the feedback can be used to gather information about what competitors are mentioned, and why.
Zoom Revenue Accelerator integrates with Zoom Meetings, but also features out-of-the-box integrations for Salesforce CRM, and calendar tools (e.g. Google Calendar, Microsoft 365, etc.). It was launched by Zoom April 2022 as Zoom IQ, announced along with numerous updates to Zoom's product portfolio and capabilities.
As an intelligence tool, Zoom Revenue Accelerator aims to provide:
- Actionable feedback - Reduces anecdotal feedback and identifies areas for improvement using post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores.
- Forecast more accurately - Digestible, aggregated insights integrated into a CRM to provide context on the sales funnel, highlight deals that need attention, and identify pipeline trends.
- Understand sales deals better - View sales deals by stage, size, teams, opportunity name, and use analytics for the number of interactions, competition, and customer sentiments to identify sales improvements.
Zoom Revenue Accelerator also provides seller guidance and highlights, such as talk-listen ratio, filler word usage, call review to locate the parts of the conversation and topics that the prospect found most engaging, and next step reminders. Also, its outputs help sales managers and teams discover best practices as exhibited by top reps, and provide feedback or information to marketing demonstrating what language and material is most effective at communicating a message. Also, the feedback can be used to gather information about what competitors are mentioned, and why.
Zoom Revenue Accelerator integrates with Zoom Meetings, but also features out-of-the-box integrations for Salesforce CRM, and calendar tools (e.g. Google Calendar, Microsoft 365, etc.). It was launched by Zoom April 2022 as Zoom IQ, announced along with numerous updates to Zoom's product portfolio and capabilities.
Zoom Revenue Accelerator Video
How to extend Zoom with Revenue Accelerator by leveraging conversational insights to grow revenue, align teams, and improve the customer experience.
Zoom Revenue Accelerator Integrations
Zoom Revenue Accelerator Competitors
Zoom Revenue Accelerator Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Zoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.
Reviewers rate Call Recording Playback highest, with a score of 8.4.
The most common users of Zoom Revenue Accelerator are from Mid-sized Companies (51-1,000 employees).
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Reviews
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March 30, 2024
Zoom Revenue Accelerator - Big step up!
- Summarizing and separating the various conversation topics
- Identifying follow-up action items
- Analyzes conversation, provides guidance on how to improve
- It can be expensive if you don't use the full feature set properly
- It could be more consistent at identifying callers in a conversation. Sometimes a two part conversation has 5 speakers in the summary.
- The analytics take a while to understand. Could be more initially intuitive.
March 29, 2024
Zoom Revenue Accelerator with Salesforce for a scale-up!
- Summaries and Next Steps
- Separation of key moments during the meeting
- Pulling data from Salesforce of stage the convo took place in, amount, owner, etc
- Coaching features and insights such as talk ratios, next steps, scorecards
- Keep improving the Salesforce integration, bring a lightning component into Salesforce with Visualforce
- Notifications for when users stop recordings or delete them
- Notifications for when managers see a users recordings
- Notifications for recordings with big deals or named accounts (custom filtering)
- Slack notifications for processes recordings for calls with deals/accounts that meet conditions for filters
March 29, 2024
Zoom Revenue Accelerator Is The Better Than Gong
Score 8 out of 10
Vetted Review
Verified User
- Summary of calls
- Linking calls to our CRM
- Keeping track of multiple users on a call or meeting.
- Alerts and auto tasking in the CRM
March 29, 2024
Just started with Zoom Revenue Accelerator
Score 10 out of 10
Vetted Review
Verified User
- Indicators enable us to quickly find relevant conversations
- Playlists help us share best practice and speed up ramp for new hires
- Dashboards for managers with one-view for all their team and key metrics
December 07, 2022
Zoom IQ - Recording Does the Job
- Finding common conversations
- Recording meaningfull customer conversations
- Training
- Analising patterns
- Other more focused tools for sales offer coaching and deal management insights
- Spanish inteligence, looks like is poor and not really funtional
- Stronger more in depth competitors connecting well to zoom calls
December 06, 2022
Zoom IQ Delivers Solid Value: A new user's perspective.
- Can look at time spent talking to refine presentation.
- Allows user to look at how engaging your questions were.
- Provides a documented clear avenue for next steps.
- Would like to see more analytics on how the buyer interprets seller's question.
- Facial recognition analysis.
- Being able to provide live directives to adjust your sales strategy.
December 06, 2022
Zoom IQ good software for organizing complex information
- Analyze interactions with our students by helping us extract critical insights from conversations.
- Zoom IQ allows us to manage complex information deriving from conversations automatically.
- Zoom IQ helps us keeping the timing concise for our conversations with students.
- Zoom IQ's graphics need improvement to be more intuitive.
- Zoom IQ does not allow you to analyze several voices simultaneously. It becomes very complicated to expand the conversations to more students.
- Personalized feedback does not always respond correctly to what has been said. There is room for improvement in audio and voice analysis.
December 06, 2022
Zoom IQ into conversation analytics
- Integration with platforms like Office 365, Salesforce
- Recording management
- Exception handling
- Stability of Windows OS
- Non-English language support (mainly Asian)
- Can't analyse pre-recorded Zoom meeting videos
December 06, 2022
Sales Actionable Insights with Zoom IQ
- Insights about the video feed.
- Actionable insights to be taken after call
- Enhanced customer experience and insights on strategies.
- Pricing could be worked upon and could be made competitive
- Integration is simple but a little lengthy process.
- Sometimes the app crashes on low power systems.
December 06, 2022
Great pricepoint for the work
- Metrics
- Suggestions
- Key phrases
- Troubleshooting
- Easier how to guide
- Create intro video for first timers
- Customer support.
- Content creation.
- Identifying opportunities to improve the user experience.
- Expensive service.
December 03, 2022
Chorus AI or Zoom IQ - you decide!
- zoomIQ provides good conversation metrics around words per minute and talk speed.
- As a sales rep, it is helpful to see the breakdown of team vs client talk time.
- Seeing the deal size and projected close date is also helpful.
- I wish that there was a feature that would allow you to translate audio transcripts from one language to another.
- I wish it acted more like Chorus AI, where you could see your team's statistics and how you compared.
December 03, 2022
Best Conversation Intelligence Software!
- Analyzing video call transcripts
- Creates engaging questions
- Enhances seller productivity
- Makes evidence-based decisions
- Provides personalized feedbacks
- It has to be a bit cheaper
- User interface could be enhanced
- Should have more programs and software that is integrated with Zoom IQ
December 03, 2022
Intuitive Sales Call Analysis AI platform.
- Gives insights post calls on the amount of interest expressed.
- Call time analysis.
- Gives us recommendations based on conversation analysis.
- The prompts for similar calls can be fed into the system so it appears on screen during the call.
November 23, 2022
Add IQ to your Zoom Calls.
- Keeping record of all the touchpoints with the prospects.
- Providing conversation metrics to improve the sales deliveries.
- Capturing next steps from the call.
- Adaptable Feedback for the sales representatives.
- If they can break the call into agenda pieces, it will be really great to jump to the main parts of the overall call.
- Fetching the titles of the attendees underneath their speaking timeline.
- Overall, good platform.
- Actionable feedback from Sales Calls
- Helps understand our sales pipeline and funnels better
- Create better forecasts
- Get an edge over the competitors and close deals faster
- Lacks enough Integrations
- More customizable reports
November 23, 2022
Try it out if you already use Zoom
- Conversation metrics
- CRM integration
- Metrics are basic
- Suggestions needed during call, not after
November 23, 2022
Zoom IQ Is The Real Deal
- Automates
- Regulates
- Efficient
- User interface
- Speed
- Save to PDF feature
November 23, 2022
Zoom into consistent sales across the team with Zoom IQ!
- Picked up on language within the sales team
- Broke down where interpretation comes in
- Streamlined our recruiting team training modules
- Bit pricey per seat
- User experience can be hard to follow, takes training