Zoom Revenue Accelerator

Formerly Zoom IQ

Zoom Revenue Accelerator is a conversation intelligence tool, available for users of Zoom Meetings.

As an intelligence tool, Zoom Revenue Accelerator aims to provide:

• Actionable feedback - Reduces anecdotal feedback and identifies areas for improvement using post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores.
• Forecast more accurately - Digestible, aggregated insights integrated into a CRM to provide context on the sales funnel, highlight deals that need attention, and identify pipeline trends.
• Understand sales deals better - View sales deals by stage, size, teams, opportunity name, and use analytics for the number of interactions, competition, and customer sentiments to identify sales improvements.

Zoom Revenue Accelerator also provides seller guidance and highlights, such as talk-listen ratio, filler word usage, call review to locate the parts of the conversation and topics that the prospect found most engaging, and next step reminders. Also, its outputs help sales managers and teams discover best practices as exhibited by top reps, and provide feedback or information to marketing demonstrating what language and material is most effective at communicating a message. Also, the feedback can be used to gather information about what competitors are mentioned, and why.

Zoom Revenue Accelerator integrates with Zoom Meetings, but also features out-of-the-box integrations for Salesforce CRM, and calendar tools (e.g. Google Calendar, Microsoft 365, etc.). It was launched by Zoom April 2022 as Zoom IQ, announced along with numerous updates to Zoom's product portfolio and capabilities.