Simple enough to actually get used
July 23, 2018

Simple enough to actually get used

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoom Video Webinar

Zoom is being used across the entire university as our sole video conferencing solution. It is used for remote meetings, interviews, and synchronous distributed class meetings. Staff use it for support in some cases, connecting remotely to support faculty and students. It is also used in limited circumstances by faculty to create webcam and screen capture videos for later distribution through various video platforms.
  • Easy setup for external users
  • Full featured for power users
  • Very reliable service - only extremely slow internet speeds impact communication
  • Some features are hard to find, and you need to know they are there to go looking
  • Mobile app SSO has been less than straightforward lately, and resulted in signing in each time you host a meeting
  • Lower cost than the previous solution
  • Higher quality than the previous solution
  • Easy to use, so the money spent is worthwhile because the tool is used
Zoom is a great tool for desktop and mobile video conferences. It is easy to get started as a host, and straightforward to join as a guest - from within or outside an organization. Recording works fairly well, but more as a record than an asset to use in the future. Local recordings can be rather low quality, and cloud recordings expire. Neither has editing features built into Zoom.

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