Review
June 03, 2024

Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Video Webinar
  • Zoom Whiteboard
  • Zoom Scheduler
  • Zoom Mail & Calendar
  • Zoom Meetings & Chat

Overall Satisfaction with Zoom Workplace

workshops for child care providers and meetings
Resolves and makes scheduling easy for our whole ogranization
We have 10-15 workshops a month and I support 2 other users so having easy access to support then through a joint work account is really helpful

Pros

  • scheduling
  • calendar connecting w/ Google
  • coordination with other users

Cons

  • recording! would be nice to be access all recordings
  • improved collaboration
  • efficiency in calendar scheduling
dont use
no other compares in many areas- easy of use, efficency, colaboration etc

Do you think Zoom Workplace delivers good value for the price?

Not sure

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

we have 10-15 + workshops and 20-30+ meetings a month and Zoom Workplace makes it all easy

Zoom Workplace Feature Ratings

7.0
Hosted PBX
1
Multi-level Interactive Voice Response (IVR)
10
Directory of employee names
10
8.4
Answering rules
10
Call recording
4
Call park
10
Call screening
8
Message alerts
10
10.0
Mobile app for iOS
10
10.0
High quality audio
10
High quality video
10
8.3
Calendar integration
10
Meeting initiation
10
Record meetings / events
5
10.0
Desktop sharing
10
10.0
Live chat
10
8.0
User authentication
6
Participant roles & permissions
10
8.8
Centralized communications management
10
Team messaging
10
Team document sharing
5
Call and meeting analytics
10

Comments

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