Zoom is great, but not the zoomiest.
June 03, 2024

Zoom is great, but not the zoomiest.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Zoom Rooms
  • Zoom Meetings & Chat
  • Zoom Mail & Calendar

Overall Satisfaction with Zoom Workplace

We use mostly scheduled and pop-up meetings and scheduled Webinars.

We have a company of over 2000 employees spread among 100 dental practices.

We also use Zoom on the IT side for on demand meetings in order to remotely view, troubleshoot, and resolve IT-related problems.

The scheduled meetings allow us to coordinate our remote worker teams, and the webinars allow us to host our quarterly company meetings.

Pros

  • Ease of Use
  • Cost
  • Reliability

Cons

  • Cost
  • Performance
  • Innovation
  • Cost Savings
  • Remote Team Cohesion
  • Scheduling
Zoom - worse performance. Main issue for why we switched our daily drop-in meetings.

Google Meet - much better performance, a little worse to use all functionality.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

Works well among the many virtual meeting options out there.

Easy to use. Well known and trusted. Small install size, frequent updates, keeps up with the rest pretty well.

Administration is fairly simple and straightforward for both users and scheduling and executing meetings and webinars.

We did switch to Google Meet for a lot of tasks however, simply due tot he poor PC performance and meeting time limits on Zoom.

Zoom Workplace Feature Ratings

Cloud PBX ()
Not Rated
Call Management ()
Not Rated
10.0
Mobile app for iOS
10
Mobile app for Android
10
10.0
High quality audio
10
High quality video
10
10.0
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
10.0
Desktop sharing
10
10.0
Live chat
10
10.0
User authentication
10
Participant roles & permissions
10
Unified Communications Platform and Collaboration ()
Not Rated

Comments

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