Benefits of Zoom I'm getting
June 06, 2024

Benefits of Zoom I'm getting

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Zoom Rooms
  • Zoom Meetings & Chat

Overall Satisfaction with Zoom Workplace

We use Zoom for our meetings. Being in a global company, we all have got global employees in each and every group almost. To meet them effortlessly we use Zoom day to day basis. And we're dependent on it. As a support analyst, I found some problems seeing Zoom settings while I was on a call with one of my clients on Zoom. So, if any of my clients get problems with Zoom software and when I jump on a Zoom call to investigate the issue, it is preferable to view the Zoom settings interface like settings (for example).

Pros

  • amazing interface
  • great sharing option
  • great communication tool
  • We as a global team communicate anytime with this tool.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

I can really communicate well with all my clients and colleagues, undoubtedly it's a great tool for me.

Zoom Workplace Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
Not Rated
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Business SMS/External Messaging
Not Rated
Voicemail Transcription
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated
Not Rated
High quality audio
Not Rated
High quality video
Not Rated
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Record meetings / events
Not Rated
Not Rated
Desktop sharing
Not Rated
Not Rated
Live chat
Not Rated
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Not Rated
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
Not Rated
Call and meeting analytics
Not Rated

Comments

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