Streamline Virtual Meetings and Follow-ups.
March 07, 2026

Streamline Virtual Meetings and Follow-ups.

Linzy Cote | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom Workplace

We utilize this for meetings with external stakeholders, potential clients, and existing clients. It created a seamless way to host a meeting, take notes, and record.

Pros

  • Easily records and stores recording of meetings for future review.
  • Ability to create different meeting types.
  • Easily present decks while still being able to view audience.

Cons

  • If the AI note taker could show the notes as it is taking them. This would allow us to edit and add further context.
  • Improved our retention rate for our customers by allowing clear follow-up post-meetings.
It allows our team to stay focused on the meeting and makes sure we do not miss any next steps post meeting. It helps clarify for both internal and external stake holders.
Going to the meeting was more difficult for the external stakeholders. Zoom allowed people outside of our org to easily join a meeting without forcing them to download anything.

Do you think Zoom Workplace delivers good value for the price?

No

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

It easily integrates into all of systems. Not just for internal use, but also for our sales reps' booking tools.

Zoom Workplace Feature Ratings

Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Business SMS/External Messaging
Not Rated
Voicemail Transcription
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated
High quality audio
Not Rated
High quality video
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Record meetings / events
Not Rated
Desktop sharing
Not Rated
Live chat
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
Not Rated
Call and meeting analytics
Not Rated

Comments

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