Zoom Workplace Review
December 10, 2024

Zoom Workplace Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms
  • Zoom Digital Signage

Overall Satisfaction with Zoom Workplace

We use Zoom Workplace for daily meetings both individually and as a company. It allows us to summarize our meetings and helps with task creation. It has allowed us to essentially streamline everything. The ability to create and utilize slideshows also allows our meetings to run smoother for our online employees.

Pros

  • Allow for multiple users
  • Has capability to schedule easily
  • Calendar reminders

Cons

  • We have struggled with sound sometimes it connects and disconnects
  • More features for scheduling specific rooms within organization
  • Has made the whole office function off one platform making it easier to function
Zoom AI has allowed us to create transcripts of all our calls to log any additional notes we may have missed along with create action items from those notes has been the biggest help. Allow us to also create summaries is a quick easy way to deliver messages to our workers who may have missed a meeting.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

We have company meetings where some people work in other areas of the country and obviously without having them in office we need a space to be able to be creative and share tools we are using together. Having workplace streamline all communications allows for the meetings to take place on time and function thoroughly.

Zoom Workplace Feature Ratings

Hosted PBX
7
Multi-level Interactive Voice Response (IVR)
8
Directory of employee names
7
Answering rules
7
Call recording
9
Call park
7
Call screening
7
Message alerts
9
Business SMS/External Messaging
9
Voicemail Transcription
7
Mobile app for iOS
8
Mobile app for Android
8
High quality audio
6
High quality video
8
Calendar integration
9
Meeting initiation
9
Record meetings / events
8
Desktop sharing
9
Live chat
8
User authentication
9
Participant roles & permissions
9
Centralized communications management
7
Team messaging
8
Team document sharing
8
Call and meeting analytics
7

Comments

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