Happy using Zoom Workplace, but now I wonder what else it could be doing for me.
December 11, 2024

Happy using Zoom Workplace, but now I wonder what else it could be doing for me.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Video Webinar

Overall Satisfaction with Zoom Workplace

We manage the board of directors meetings as well as the annual meetings with our owners mostly using the Zoom Workplace webinars. We have 150-200 meetings scheduled per year. Many annual owner meetings are short 15 to 30 minute events, and board meetings can be an hour or more. I believe all attendees appreciate being able to see and clearly hear the discussions amongst the participants.

Pros

  • Meetings are held professionally with audio and video access for everyone's information.
  • Allowing owners to ask questions by Q&A is a great way to somewhat control the process and also gives management opportunity to clearly respond to questions or concerns.
  • It is easy to share PowerPoint presentations to display the agenda and information items for all to see.

Cons

  • We have tried some hybrid meetings with people on Zoom along with attendees in an offsite room. The audio is not always clear and can cause confusion or anger when ideas cannot be shared.
  • Many meetings can now be handled online through Zoom. This eliminates travel expense for the small 5-10 person board meetings, as well as the inconvenience for 100-300 annual meetings.
  • Just day to day meetings with internal team members are accomplished quite easily now.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

Even with groups of 300 or more people on the call, we have been able to respond to questions in the Q&A. I do wish there was not a label of "chat" on the other session as we find it necessary to explain that this is not monitored and is only where we are providing information.

Zoom Workplace Feature Ratings

Not Rated
Directory of employee names
Not Rated
High quality audio
4
High quality video
8
Calendar integration
4
Meeting initiation
7
Record meetings / events
5
Desktop sharing
9
Live chat
5
Participant roles & permissions
7
Team messaging
7
Team document sharing
7
Call and meeting analytics
7

Comments

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