Zoom Workplace is AMAZING
December 11, 2024

Zoom Workplace is AMAZING

Julie Rose | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Video Webinar
  • Zoom Team Chat
  • Zoom Mail & Calendar
  • Zoom Scheduler

Overall Satisfaction with Zoom Workplace

I use Zoom Workplace very often in order to conduct meetings within my company as well as with outside companies & people who we will be working with on a number of projects. Zoom helps to connect us with people in different countries as well in order to expand our reach globally.

Pros

  • Easy to set up a meeting
  • Easy to navigate the panes for sharing
  • Chat feature is very helpful in large meetings where you may not be able to speak up

Cons

  • Lag sometimes when presenting
  • Would like to see if the side pane to look at all participants could be expanded
  • Improved the ability of more of our staff being able to connect with others
  • Ease of use makes it easier for anyone to pick it up and work with it
It helps when we have large meetings with a big audience so that we can summarize what was discussed and be able to share it with a larger community of people. Very easy to read transcripts and get all the information that we need to convey. Also helps our organization to utilize this to create social media posts.
  • Azure Bot Service (Microsoft Bot Framework)
Zoom Workplace is much easier to use and more accessible for a larger group of people, I have found that more people have Zoom accounts or installed on their phone than any alternative which makes it very easy when in a pinch and need to set up a quick time to get together

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

Zoom Workplace is very helpful when I need to set up a professional meeting with a client, I have not come across a scenario where Zoom workplace is not appropriate, I mainly utilize it for work which makes it very appropriate for me to use in order to meet with people & organizations.

Zoom Workplace Feature Ratings

Hosted PBX
7
Multi-level Interactive Voice Response (IVR)
10
Directory of employee names
10
Answering rules
8
Call recording
10
Call park
4
Call screening
10
Message alerts
3
Business SMS/External Messaging
2
Voicemail Transcription
10
Mobile app for iOS
10
Mobile app for Android
10
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
10
Participant roles & permissions
10
Centralized communications management
10
Team messaging
10
Team document sharing
10
Call and meeting analytics
10

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