Not satisfied
January 01, 2025

Not satisfied

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom Workplace

We use it for quartely Webinars and client meetings.

Pros

  • Webinar tools are great

Cons

  • Not as easy as Teams to add to calendar
  • Client service is horrible, difficult to reach anyone from my experience
  • very expensive, negative impact
Teams is much better and included in our MS license.

Do you think Zoom Workplace delivers good value for the price?

No

Are you happy with Zoom Workplace's feature set?

No

Did Zoom Workplace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Workplace go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom Workplace again?

No

Teams is as easy if not easier to use than Zoom for one on one meetings so I wouldn't recommend Zoom anymore.

Zoom Workplace Feature Ratings

2.0
Directory of employee names
2
Call Management ()
Not Rated
Mobile apps ()
Not Rated
Performance & Compatibility of Online Events Software ()
Not Rated
3.3
Calendar integration
2
Meeting initiation
3
Record meetings / events
5
2.0
Desktop sharing
2
5.0
Live chat
5
5.0
User authentication
5
Participant roles & permissions
5
2.0
Centralized communications management
2
Team messaging
2

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